Uninstall and remove Connect Wise Control and Anydesk
bazfile Posted messages 58428 Registration date Status Modérateur Last intervention -
Good evening, I read this page: https://forums.commentcamarche.net/forum/affich-36210189-sortir-de-connect-wise-control
and I have the same problem.
In February 2023, I fell victim to this scam..... supposedly from Windows support.
How do I remove these programs? How can I be sure they have been removed when their name still appears in the "Downloads" folder on my PC? I have the latest version of Chrome and Windows 10.
I look forward to your questions and comments.
I am a beginner in computing and the internet. Windows 10, 64-bit on a PC: DESKTOP-HO2HCQ2. Operating system version
10.0.19042.631 I am somewhere in South America.
5 réponses
Hello.
Download FRST, once downloaded save it on the desktop, then right-click on FRST and choose Run as administrator, you will see this:
Click on Scan
Notice, wait for the messages saying the scan is complete to appear.
At the end of the scan, you will have two text files on the desktop: FRST and Addition.
Then send the FRST and ADDITION reports to PJJOINT see THIS TUTORIAL then provide the two links generated by PJJOINT in your response.
bazfile
Moderator/Security Contributor.
a greeting, a reply, a thank you are always appreciated.
Good evening, the software installed but won't open no matter the instructions. What should I do?
I am a beginner in computers and the internet. Windows 10, 64 bits on a PC: DESKTOP-HO2HCQ2. Operating system version
10.0.19042.631 I am somewhere in South America.
Uninstall it and reinstall it; to uninstall FRST, rename the FRST file you downloaded to uninstall, then once the file is renamed, open it. The uninstallation will take place automatically via a restart of the PC.
Download it and reinstall it from here https://www.commentcamarche.net/telecharger/securite/10729-frst-farbar-recovery-scan-tool-64-bits/
bazfile
Moderator/Security Contributor.
A hello, an answer, a thank you are always appreciated.
Hello, I renamed the software, but unlike your image, the .exe extension does not appear. Whether it's under the name FRST or under the name uninstall, the software does not uninstall and does not want to open. Whether I click on it directly with the mouse or use the right-click function "run as administrator." The FRST software is still in the folder: "C" "Users" "firstname" then "downloads".
What else can I do?
Thank you for your help.
I am a beginner with computers and the internet. Windows 10, 64-bit on a PC: DESKTOP-HO2HCQ2. Operating system version
10.0.19042.631 I am somewhere in South America.
Hello, as I told you, no matter how much I click on the software name, whether with the mouse or by pressing enter, it won't open......... And what does the report have to do with this? Thank you.
I am a beginner in computers and the internet. Windows 10, 64 bit on a PC: DESKTOP-HO2HCQ2. Operating system version
10.0.19042.631 I am somewhere in South America.