Realtek 8822CE Wireless Network Card Issue

Solved/Closed
Bebert9360 Posted messages 12 Registration date   Status Membre Last intervention   -  
 Alex -

Hello everyone,

for a week now (I think it's related to the last Windows 11 update), I no longer have access to the Wifi in my house on my laptop (the Wifi works on my phone and tablet). On my laptop, I no longer have access to the Wifi settings as I did before.

I checked the Device Manager and here's what appears:

looking at the properties of my network card, here's what appears:

I tried updating the driver through the driver tab and via Windows update and it tells me that I have the latest updates.

Can you help me resolve this issue so that I can once again access the wifi with my laptop.

Thank you in advance for your responses.

8 réponses

kaneagle Posted messages 86399 Registration date   Status Modérateur Last intervention   14 668
 
 Do you have an explanation for this phenomenon?

I don't know, temporary bug???

If the problem returns:
Download and install --> 7Zip 64 bits

Download this driver --> Realtek

Right-click on the driver --> 7fbd7381-.......cab
Select --> 7Zip
Choose --> extract to "7fbd7381-.......\"

Go to Device Manager
Right-click on the device
Update driver
Browse my computer for drivers
Browse
Select the folder of the unzipped driver --> 7fbd7381-.......
OK, next
Restart.

1
Alex
 

Thank you very much, I've been turning off my PC by holding the button for 60 seconds for it to work again for 20 minutes...

0
kaneagle Posted messages 86399 Registration date   Status Modérateur Last intervention   14 668
 

Windows + R
Type --> control panel and OK

Programs and Features
Is Realtek 8822CE wireless .... present?

---------------------------------------------------------------------------------------------------------

Give the hardware ID of the Realtek 8822CE wireless ....
Look at this --> Find the device ID number
Post the number in your next message.
Example image:

0
Bebert9360 Posted messages 12 Registration date   Status Membre Last intervention  
 

Hello Kaneagle,

sorry for the late reply, I hadn't seen that you had responded to my message.

I did the research you asked me to, and here are the identification numbers of my Realtek 8822CE wireless network card .... :

  • PCI\VEN_10EC&DEV_C822&SUBSYS_081011AD&REV_00
  • PCI\VEN_10EC&DEV_C822&SUBSYS_081011AD
  • PCI\VEN_10EC&DEV_C822&CC_028000
  • PCI\VEN_10EC&DEV_C822&CC_0280

however, while performing the indicated manipulations, I noticed that the "warning triangle" panel in the device manager had disappeared. And that the wifi works again, without me doing anything.

Could you explain this phenomenon so that if it occurs unexpectedly, I can fix this issue.

Thank you in advance for your response.

Thank you in advance for your response

0
Bebert9360 Posted messages 12 Registration date   Status Membre Last intervention  
 

Thank you Kaneagle for all these answers.

For now, everything is working, but since it all got fixed more or less "on its own", I am very glad to have all your advice in case this bug manifests again.

The spontaneous repair leaves me a bit perplexed and worried for the future.

In any case, thank you very much for your help.

0
kaneagle Posted messages 86399 Registration date   Status Modérateur Last intervention   14 668
 

You're welcome.
Have a nice evening.

0
Bebert9360 Posted messages 12 Registration date   Status Membre Last intervention  
 

Thank you all,

I think this topic can now be closed.

0
kaneagle Posted messages 86399 Registration date   Status Modérateur Last intervention   14 668
 

Hello,

Download and install --> Revo Uninstaller
Run it as administrator
Uninstall --> Realtek 8822CE wireless ....
Follow the tutorial carefully to uninstall everything cleanly, including residual folders and keys.
For the residual scan, check --> advanced mode.
Restart the PC and see what it shows in the device manager.

-1
Bebert9360 Posted messages 12 Registration date   Status Membre Last intervention  
 

Hello Kaneagle,

thank you for your response.

In my device manager, under the network adapters section, there is only one Wireless card listed. If I uninstall it, will I still have access to Wi-Fi? I wouldn't know where to find my network card to reinstall it (nor the associated drivers).

Can you guide me or tell me what I might have missed?

Thank you in advance for your help.

-1