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Realtek 8822CE Wireless Network Card Issue

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Bebert9360 Posted messages 12 Registration date   Status Member Last intervention   -  
 Alex -

Hello everyone,

for a week now (I think it's related to the last Windows 11 update), I no longer have access to the Wifi in my house on my laptop (the Wifi works on my phone and tablet). On my laptop, I no longer have access to the Wifi settings as I did before.

I checked the Device Manager and here's what appears:

looking at the properties of my network card, here's what appears:

I tried updating the driver through the driver tab and via Windows update and it tells me that I have the latest updates.

Can you help me resolve this issue so that I can once again access the wifi with my laptop.

Thank you in advance for your responses.

8 answers

  1.
    kaneagle Posted messages 86294 Registration date   Status Moderator Last intervention   14 686
     
     Do you have an explanation for this phenomenon?

    I don't know, temporary bug???

    If the problem returns:
    Download and install --> 7Zip 64 bits

    Download this driver --> Realtek

    Right-click on the driver --> 7fbd7381-.......cab
    Select --> 7Zip
    Choose --> extract to "7fbd7381-.......\"

    Go to Device Manager
    Right-click on the device
    Update driver
    Browse my computer for drivers
    Browse
    Select the folder of the unzipped driver --> 7fbd7381-.......
    OK, next
    Restart.

    1
    1. Alex
       

      Thank you very much, I've been turning off my PC by holding the button for 60 seconds for it to work again for 20 minutes...

      0
  2. kaneagle Posted messages 86294 Registration date   Status Moderator Last intervention   14 686
     

    Windows + R
    Type --> control panel and OK

    Programs and Features
    Is Realtek 8822CE wireless .... present?

    ---------------------------------------------------------------------------------------------------------

    Give the hardware ID of the Realtek 8822CE wireless ....
    Look at this --> Find the device ID number
    Post the number in your next message.
    Example image:

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  3. Bebert9360 Posted messages 12 Registration date   Status Member Last intervention  
     

    Hello Kaneagle,

    sorry for the late reply, I hadn't seen that you had responded to my message.

    I did the research you asked me to, and here are the identification numbers of my Realtek 8822CE wireless network card .... :

    • PCI\VEN_10EC&DEV_C822&SUBSYS_081011AD&REV_00
    • PCI\VEN_10EC&DEV_C822&SUBSYS_081011AD
    • PCI\VEN_10EC&DEV_C822&CC_028000
    • PCI\VEN_10EC&DEV_C822&CC_0280

    however, while performing the indicated manipulations, I noticed that the "warning triangle" panel in the device manager had disappeared. And that the wifi works again, without me doing anything.

    Could you explain this phenomenon so that if it occurs unexpectedly, I can fix this issue.

    Thank you in advance for your response.

    Thank you in advance for your response

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  4. Bebert9360 Posted messages 12 Registration date   Status Member Last intervention  
     

    Thank you Kaneagle for all these answers.

    For now, everything is working, but since it all got fixed more or less "on its own", I am very glad to have all your advice in case this bug manifests again.

    The spontaneous repair leaves me a bit perplexed and worried for the future.

    In any case, thank you very much for your help.

    0
  6. kaneagle Posted messages 86294 Registration date   Status Moderator Last intervention   14 686
     

    You're welcome.
    Have a nice evening.

    0
  7. Bebert9360 Posted messages 12 Registration date   Status Member Last intervention  
     

    Thank you all,

    I think this topic can now be closed.

    0
  8. kaneagle Posted messages 86294 Registration date   Status Moderator Last intervention   14 686
     

    Hello,

    Download and install --> Revo Uninstaller
    Run it as administrator
    Uninstall --> Realtek 8822CE wireless ....
    Follow the tutorial carefully to uninstall everything cleanly, including residual folders and keys.
    For the residual scan, check --> advanced mode.
    Restart the PC and see what it shows in the device manager.

    -1
  9. Bebert9360 Posted messages 12 Registration date   Status Member Last intervention  
     

    Hello Kaneagle,

    thank you for your response.

    In my device manager, under the network adapters section, there is only one Wireless card listed. If I uninstall it, will I still have access to Wi-Fi? I wouldn't know where to find my network card to reinstall it (nor the associated drivers).

    Can you guide me or tell me what I might have missed?

    Thank you in advance for your help.

    -1