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Black screen on startup after adding an SSD.

ManiMan_974 Posted messages 3 Registration date   Status Member Last intervention   -  
bazfile Posted messages 58480 Registration date   Status Moderator Last intervention   -

Hello, I have a SCHNEIDER SCL142ALM laptop, I added a Samsung 980 NVMe M.2 SSD to the designated slot and at startup, the screen is black and I can't do anything. Can someone help me please?

4 answers

Answer 1 / 4
ManiMan_974 Posted messages 3 Registration date   Status Member Last intervention   1
 

Actually, I have Windows 10 installed on the SSD of the PC and I added the SSD to the slot meant for another SSD, and when I start the computer, the screen stays black.
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Answer 2 / 4
bazfile Posted messages 58480 Registration date   Status Moderator Last intervention   20 264
 

Hello.

Did you install Windows on this SSD? If you tried but were unable to install Windows, the question you need to ask yourself is:

Is the SSD you installed compatible with the motherboard of this entry-level PC which came with only a 32 GB SSD?

bazfile
Moderator/Security Contributor.
A hello, an answer, a thank you are always appreciated.
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Answer 3 / 4
ManiMan_974 Posted messages 3 Registration date   Status Member Last intervention   1
 

Hello, no, the SSD is new.
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bazfile Posted messages 58480 Registration date   Status Moderator Last intervention   20 264
 

You need to install Windows, otherwise how do you want it to work https://www.malekal.com/comment-installer-windows-10-cle-usb/

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Answer 4 / 4
TamerF Posted messages 1 Registration date   Status Member Last intervention  
 

I BOUGHT THE SAME LAPTOP AND I TRIED TO ADD a Team GROUP ms30 SATA M.2 SSD, SAME PROBLEM: BLACK SCREEN. AS SOON AS I DISCONNECT THE SSD, THE COMPUTER WORKS PERFECTLY. SOLUTION PLEASE.
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bazfile Posted messages 58480 Registration date   Status Moderator Last intervention   20 264
 

This entry-level PC probably doesn't support this type of SSD; check with the manufacturer for the exact specifications of the motherboard, which will detail the types of supported SSDs.

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