Unable to reset security questions iOS
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MPMP10 Posted messages 47548 Registration date Status Member Last intervention -
MPMP10 Posted messages 47548 Registration date Status Member Last intervention -
Hello, I am having a problem when I try to log into my iCloud account.
It asks for my password and my username, but then a page opens asking me to answer two security questions that I don't know the answers to.
When I click on the "reset security questions" button, a page opens telling me
"Unable to reset security questions.
We do not have enough information to reset your security questions."
If my email address and password are not enough, I don't really know what more is needed since this iCloud account is currently not connected to any devices other than the computer I am using to perform the process.
Thank you for your help.
