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Issue with Messenger for Marketplace

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Anagasc -  

Hello,

I'm annoyed because on Messenger, it shows me that I have two new messages following an ad I posted on Marketplace, but when I try to view them, it gives me an empty box with no new message!

Even my past sales are no longer visible!

And yet on my lock screen, I see the messages with the beginning but nothing when I unlock to check.

 Does anyone have a solution, please?

Thank you ????????

3 answers

  1. Viny

    Hello,

    I had the same problem. You need to uninstall Messenger and then reinstall it, and it will work again.

    9
    1. Radinoz Contributor

      thank you for the info :)

      @Anagasc, did it work?

      0
    2. anagasc
      @Radinoz

      Absolutely! It's great! Thank you

      2
    3. anagasc

      Thanks for the tip, it worked! Thanks :)

      2
    4. celeste

      Will I lose all the conversations and shared photos if I do that?

      0
    5. Radinoz Contributor
      @celeste

      Well no, why would you lose everything?... You just remove the app and then reinstall it... you're not deleting your Facebook account.

      0
  2. anagasc

    Absolutely! It's great! Thank you :)

    1
    1. Radinoz Contributor

      Hello

      There has been an update to Messenger. Now there is a special tab just for messages from Marketplace.

      ;)

      0
      1. Anagasc

        Thank you for your response!

        Yes, I've seen it but when I go into the tab, I see nothing ???? even though people are messaging me!

        2
      2. Radinoz Contributor
        @Anagasc

        Have you looked in the filtered messages?

        0
      3. Crimel

        Hello,

        I'm joining your ongoing conversation. I am older and not very skilled...

        You are talking about a tab since the update... where is it located?

        And where can I find the filtered messages...

        Could you please give me the path and, if possible, a screenshot...

        For your information, I have an iPhone 11.

        Thank you in advance.

        0
      4. Radinoz Contributor
        @Crimel

        The correct answer is answer 4 (green banner best answer)

        Answer: You need to uninstall Messenger and then reinstall it and it will work again.

        0
      5. caro

        Hello, can you tell me more about this tab? Thank you

        -1