View original (French)

Issue with Messenger for Marketplace

Solved
Anagasc -  
 Chantou -

Hello,

I'm annoyed because on Messenger, it shows me that I have two new messages following an ad I posted on Marketplace, but when I try to view them, it gives me an empty box with no new message!

Even my past sales are no longer visible!

And yet on my lock screen, I see the messages with the beginning but nothing when I unlock to check.

 Does anyone have a solution, please?

Thank you ????????

3 answers

  1. Viny
     

    Hello,

    I had the same problem. You need to uninstall Messenger and then reinstall it, and it will work again.

    9
    1. Radinoz Posted messages 7277 Registration date   Status Contributor Last intervention   1 167
       

      thank you for the info :)

      @Anagasc, did it work?

      0
    2. anagasc > Radinoz Posted messages 7277 Registration date   Status Contributor Last intervention  
       

      Absolutely! It's great! Thank you

      2
    3. anagasc
       

      Thanks for the tip, it worked! Thanks :)

      2
    4. celeste
       

      Will I lose all the conversations and shared photos if I do that?

      0
    5. Radinoz Posted messages 7277 Registration date   Status Contributor Last intervention   1 167 > celeste
       

      Well no, why would you lose everything?... You just remove the app and then reinstall it... you're not deleting your Facebook account.

      0
  2. anagasc
     

    Absolutely! It's great! Thank you :)

    1
  3. Radinoz Posted messages 7277 Registration date   Status Contributor Last intervention   1 167
     

    Hello

    There has been an update to Messenger. Now there is a special tab just for messages from Marketplace.

    ;)

    0
    1. Anagasc
       

      Thank you for your response!

      Yes, I've seen it but when I go into the tab, I see nothing ???? even though people are messaging me!

      2
    2. Radinoz Posted messages 7277 Registration date   Status Contributor Last intervention   1 167 > Anagasc
       

      Have you looked in the filtered messages?

      0
    3. Crimel
       

      Hello,

      I'm joining your ongoing conversation. I am older and not very skilled...

      You are talking about a tab since the update... where is it located?

      And where can I find the filtered messages...

      Could you please give me the path and, if possible, a screenshot...

      For your information, I have an iPhone 11.

      Thank you in advance.

      0
    4. Radinoz Posted messages 7277 Registration date   Status Contributor Last intervention   1 167 > Crimel
       

      The correct answer is answer 4 (green banner best answer)

      Answer: You need to uninstall Messenger and then reinstall it and it will work again.

      0
    5. Radinoz Posted messages 7277 Registration date   Status Contributor Last intervention   1 167 > caro
       
      0