5 beeps at startup with a solid green LED

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Kevin777 -  
 Kevin777 -

Hello everyone!

I have a specific problem with my HP Compaq Pro 6300, a desktop computer. It starts by itself once the power supply is turned on and then emits 5 beeps without the green LED flashing and remains frozen (it doesn't turn red or flash). I've searched everywhere for a solution in vain. If you have a solution, I would be grateful; thank you in advance.

15 réponses

jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 

Hello,

It depends on the brand of the BIOS...

And long beeps or short beeps... it's a bit like Morse code... if that makes sense to you

for example: in AMI BIOS ==>

5 short beeps ==> Processor problems
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Kevin777
 

First, I want to apologize for my response time; I am not familiar with the forum system. Then, thank you for your simple, clear, and precise answer. Finally, what could cause this processor issue? Because before, when it beeped 5 times, it was accompanied by a red LED blinking, but now it is green and seems to be stuck. I don't know if this helps you, but the BIOS is HP type.

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bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

5 beeps = problem with the processor.


bazfile
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A hello, a response, a thank you are always appreciated.

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Kevin777
 

As I mentioned earlier, I apologize for my response time. Thank you for your help, but if this is due to the processor, what could be the cause? I've always known how to fix PC problems, but now I'm lost.

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bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245 > Kevin777
 

for this kind of hardware problem, the best thing is to have your issue diagnosed by a repair technician because from a distance, without having the PC in hand, it's difficult to tell you exactly what's wrong.

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bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245 > Kevin777
 

for this kind of hardware issue, the best thing is to have your PC diagnosed by a repair technician, as it's hard to tell you exactly what's wrong with your processor from a distance without having the PC in hand.

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Kevin777 > bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention  
 

Thank you for your help, I will try the suggestions from the contributors; if that is not enough, I will seek a repairman.

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flo88 Posted messages 28659 Registration date   Status Contributeur Last intervention   Ambassadeur 5 158
 

Hello

Short or long, it's not specified.

5 short beeps (it's very, very quick), as mentioned above, processor (generally, it's often due to moving the PC, the heatsink moves and the CPU is no longer in proper contact with the socket)

5 long beeps: Graphics card poorly seated (also due to moving the PC) or faulty.


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Kevin777
 

Hello, thank you for your contribution. I think it's a long beep since each beep takes about 1 or half a second.

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jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 

I can offer you my method for testing the motherboard and its processor to see if it works a little or not at all..??

+++ Minimum Boot of a PC +++

The motherboard is equipped with a BIOS... you received a manual with the motherboard... It explains how to access the BIOS (Generally, it's the Delete key immediately upon powering on and before the end of the logo) you need to be quick...

For now, I'm not talking about Windows... the goal is to get the PC running, not Windows, that will come later.

So if accessing the BIOS yields nothing, you need to disconnect everything from your setup... leaving only the motherboard (with its processor and one stick of RAM) connected to its power supply and the power button of the case.. And the wired keyboard, that's all...
No graphics card, no hard drive or SSD, no CD/DVD drive, no screen.
Power on the PC while closely watching the keyboard lights... They should briefly light up, even all three and then one ... and then you play with the Num Lock and/or Caps Lock keys... the lights should change states with each press of the key...

If that's not the case, you need to disassemble everything and check step by step, the correct connection of each component... don't make mistakes with the fans.. the 4 or 8 pin connector above the processor PWR_CPU...

Is the CMOS battery good..?? If there's no positive result, there’s a fault in there, maybe the microprocessor..??

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Kevin777
 

Thank you for your help, I changed the battery for a new one but the same problem persists.

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jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 

Yes, but my instructions don't stop there... There are many other things to check in order to draw a preliminary conclusion.

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Kevin777
 

Okay, I will check and I will give you a report in a few days since I am traveling.

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Kevin777
 

I still haven't found a solution, I think I'll give it to a repairman as a last resort but I don't have much hope, but I thank you for your various contributions.

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jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 

If you disconnect everything from the motherboard, as I indicated in my POST8... do the beeps still occur when you power it on..??

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Kevin777
 

Yes, the beeps continue. Today I conducted continuity tests and I noticed that the BIOS battery connectors do not conduct! I found it strange that the absence of a CMOS battery has no consequences on the number of beeps, so I wonder if you have any idea what the problem might be! Additionally, for your information, the CMOS reset button has four pins; two conduct and the other two show zero continuity. Thank you in advance.

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jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 

OK, the CMOS reset button is normal; it's just a push-button, they're all like that.

-- There should be a CMOS battery (3 volts) in place and active... This type of PC doesn't have a connector for the battery; it is placed in a holder with contact claws, soldered onto the motherboard... if something is broken or bent, it needs to be replaced or repaired... But contact must be established and the 3 volts must communicate with the motherboard.

This battery is of the "disk" type with the reference CR3020; it is available in supermarkets.

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flo88 Posted messages 28659 Registration date   Status Contributeur Last intervention   5 158
 

Hello

CR2032 rather

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Kevin777
 

Thank you for the response, I was worried about this situation and you have cleared a doubt from my mind. But I also tested the continuity of the CMOS battery connectors and there is zero continuity, but the battery is at 3.3V. Is this situation a problem?

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jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 

Yes Flo88, I completely stuttered, it's indeed CR2032.

Kevin777

If the connection of this battery is interrupted, it's a real problem...YES.

Why are you talking about a connector for this battery..??

On a battery, there are two contacts and that's it...Having "BATTERY CONNECTORS"??? We're not expressing ourselves the same way.

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Kevin777
 

The connectors I'm talking about are those located at the BIOS stack.

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jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 

Could you send a clear and readable photo of this "connector"... upload it on the site cjoint.com https://cjoint.com/

Don't forget to paste the link provided by the site here so we can find your image.

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Kevin777
 

https://cjoint.com/c/LKzvwvkP0lY

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jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 

OK, I saw your image. It's indeed the assembly of this battery that I was talking about...

The battery is placed in the black circular holder... upside down compared to your photo... It's in the shadow...

The "MINUS" is the side we see, it is isolated from the outer circle, and must be in contact with the shiny plate that we see.

The "PLUS" is the outer part of the case, it must be in contact and clicked in with the hook tab, on the outer perimeter... you need to push a little to hear the click sound... and thus the battery should stay locked in place.

I wouldn't call that a "connector"... but anyway...

I have the feeling that you were putting this battery... upside down...???

Double-check all that... it should work...!

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Kevin777
 

I tried and I'm still having the same problem, but I'm wondering if it is possible that the battery holder cannot conduct because I tested it for continuity and got zero conduction.

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jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 

Yes, it's possible... especially if it has been tampered with..!

It's the bottom blade or the external claw that breaks or becomes unsoldered from the circuit board of the motherboard.

You need to find the solder pads on the back of the motherboard and check for continuity with an ohmmeter, with the other side... you should have zero ohms for continuity and infinity in case of a break.

-- If you base it on the battery voltage, it can drop very low, close to zero, if you have a nice short circuit... But that's quite rare... or your battery is faulty... surprising if it's new.

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Kevin777
 

I will measure the continuity at the level of the welds of the bios battery terminal and I will get back to you.

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Kevin777
 

I tested the continuity at the solder points on the back of the motherboard, and it only works when the battery is inserted.

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jeannets Posted messages 28331 Registration date   Status Contributeur Last intervention   Ambassadeur 6 597
 

Yes, I suppose it's because you measure in Voltmeter and not in ohmmeter..?

So we can assume that the 3.3 volts is working well..?? In which case, the problem would be elsewhere.

I'm thinking of going back to my POST 6 to resume the checks in order, completely disassemble everything... and have as my only goal... the lights on the keyboard and that's it.

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Kevin777
 

Okay, I'm going to start everything over from scratch in the order you said.

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Kevin777
 

I have tried in vain and still the same problem after a test with another processor, the problem persists. I then concluded that the issue comes from the motherboard. Thank you all for your help.

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