Unable to Connect on Windows Live Mail

Hello.

Apply the configuration recommended by Luc see this page.

bazfile
Moderator/Security Contributor.
a hello, a response, a thank you are always appreciated.

Hello Bazille,

Thank you for your reply, I clicked on the link, I opened the Microsoft forum page but where do I need to go? Thank you for your response.

The page is not displaying normally, you should have received this response.

I am providing the answer again, but a bit more complete (step-by-step procedure added):

If your account is on the new interface, its synchronization through Windows Live Mail using the HTTP/EAS protocol, the one you are currently using, is no longer possible, hence the error you are experiencing.

You will need to set up another email account (for the same email address, no need to create a new address, okay!) to use the IMAP or POP3 protocol [*] of your choice, but I recommend using IMAP.

[*]As a reminder, below are the POP, SMTP, and IMAP settings:

For POP3 (POP + SMTP), the necessary settings are as follows. They are valid regardless of the email software used:

• Incoming mail server (POP3)
  • Server name: pop3.live.com
  • Port number: 995
  • SSL
  • Username: full email address
• Outgoing mail server (SMTP)
  • Server name: smtp-mail.outlook.com or smtp.live.com
  • Port number: 587
  • TLS/SSL
  • Check the box 'My server requires authentication' or a similar phrase depending on the email software used.

Note: To use the POP3 protocol, you must verify that POP access is enabled via the Hotmail/Outlook.com webmail, https://outlook.live.com/owa/ --> gear icon --> 'Options' --> 'POP and IMAP' --> select 'Yes'

or, directly, https://outlook.live.com/owa/?path=%2Foptions%2Fpopandimap

For IMAP (IMAP + SMTP), the necessary settings are as follows. They are valid regardless of the email software used:

• Incoming mail server (IMAP)
  • Server name: imap-mail.outlook.com
  • Port number: 993
  • SSL
• Outgoing mail server (SMTP)
  • Server name: smtp-mail.outlook.com or smtp.live.com
  • Port number: 587
  • TLS/SSL
  • Check the box 'My server requires authentication' or a similar phrase depending on the email software used.

For those who do not know how to create a new email account and apply these settings, simply follow this small procedure very closely:

'File' --> 'Options' --> 'Mail Accounts' --> 'Add' --> 'Email Account'

• --> Fill in the first page of the form provided by the account creation wizard --> 'Email address', 'Password', 'Display name', check if you wish 'Set as default email account', check the box 'Manually configure server settings'
  --> 'Next'
• --> Fill in the second page of the form provided by the account creation wizard:
  Incoming server information: 'Server type': 'IMAP' --> 'Server address': 'imap-mail.outlook.com' --> 'Port' 993 --> check the box 'Secure connection (SSL) required' --> 'Authentication' 'Plain text' --> 'Connection name': whatever you want
  Outgoing server information: 'Server address': 'smtp-mail.outlook.com' --> 'Port' 587 --> check the box 'Secure connection (SSL) required' --> check the box 'Authentication required'
  --> 'Next'

bazfile
Moderator/Security Contributor.
a hello, a response, a thank you are always appreciated.

Hello Bazille,

I opened it, as you suggested, and here’s what appears in the top bar

https://outlook.live.com/mail/0/

I’m waiting for your instructions to proceed, I don’t want to make any mistakes

Best regards,

Lucer31

You just need to check the settings as indicated in my message 3, and I can't do that for you. You can also conduct the following search on Google error 0X80194194

bazfile
Moderator/Security Contributor.
A hello, a response, a thank you are always appreciated.

Hello and thank you Bazille, my problem is solved, thank you very much for your help

Best regards,

Lucer31