Unable to set up mobile hotspot Windows 11

clickxout Posted messages 74 Status Membre -  
brupala Posted messages 111930 Registration date   Status Membre Last intervention   -

Hello,

When I tried to connect to my PC, I saw an error message on a red background saying "we cannot configure a mobile hotspot because your computer has no Ethernet, Wi-Fi, or cellular data connection.

I am lost, I don't know what to do, and I would like to find a solution as quickly as possible. Thank you in advance for any responses you may have.


9 réponses

clickxout Posted messages 74 Status Membre 2
 

To keep it simple, I can't connect my Windows 11 PC to WiFi. At no point in the menu do I see any available connections. So I don't know what to do to connect to WiFi with my PC. When I try to configure it in the network and internet menu, the following message appears: we cannot set up a mobile hotspot because your computer has no Ethernet, WiFi, or cellular data connection.

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jumulka Posted messages 12090 Registration date   Status Membre Last intervention   4 619
 

So you are confusing the computer's Wi-Fi, in the menu at the bottom right in particular, to connect to your router

and the Wi-Fi access point, which allows when your computer is connected to the internet, to create another Wi-Fi network to share that connection.

For example, your computer is connected to the internet by cable, and you create a Wi-Fi network with the computer to share that internet connection, which allows you to connect your smartphone for instance.

Your problem is therefore that you have no internet, so skip everything related to "access point" because that's not what we need.

Open the device manager (right-click on the Start menu), expand network adapters, do you see an item named 802.11 or wireless?

If you are on a laptop, do you have a key to turn the Wi-Fi on/off? Have you tried?

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clickxout Posted messages 74 Status Membre 2
 

It's a desktop PC. When I do what you advised, I come across this by expanding the network adapters in the device manager:

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blackmefias_3350 Posted messages 711 Registration date   Status Membre Last intervention   68
 

Hello,

Go to the View tab in the Device Manager window

select "Show hidden devices"

as shown in the image below, then take a screenshot of the Device Manager window, or at least the part concerning network adapters

If you encounter any !, update the driver(s).

Are you sure you have a WI-FI card?

If you have a WI-FI card, in the Device Manager, you should see something like this (highlighted in yellow here)


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brupala Posted messages 111930 Registration date   Status Membre Last intervention   14 417
 

Yes, it's true, there are hidden devices as well, but I think they should also be displayed because the WAN miniports are part of that:

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jumulka Posted messages 12090 Registration date   Status Membre Last intervention   4 619
 

Hello,

based on the message, do you have internet on your computer?

Is this problem recent?

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clickxout Posted messages 74 Status Membre 2
 

No, normally I should have Wi-Fi but I can't activate the mobile hotspot option in the network and internet menu.

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brupala Posted messages 111930 Registration date   Status Membre Last intervention   14 417
 

Hello,

to save time, tell us exactly what you want to do and why, basically, you don't need the mobile hotspot, which is used to share a connection to the Wi-Fi of other devices.


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clickxout Posted messages 74 Status Membre 2
 

Just a small clarification, when I go to the network connection menu, the Wifi network is not available; I only have 2 options.

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brupala Posted messages 111930 Registration date   Status Membre Last intervention   14 417
 

Are you sure you have a wifi card in this PC?

It’s possible that there is one since you have Bluetooth; usually, they go together, but the wifi card is not recognized. Check the unknown devices in the device manager.


And ... There you go!
But dear me, how annoying those line spaces are!!

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clickxout Posted messages 74 Status Membre 2
 

I don't know where the unknown devices are.

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brupala Posted messages 111930 Registration date   Status Membre Last intervention   14 417
 

Other peripherals, yes.....

It's the same.

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