View original (French)

External hard drive reduced from 500 GB to 32 GB

Solved
Tatinessa -  
 Tatinessa -

Hello,

Yesterday I had to reinstall Windows on my mother's PC using my external hard drive, but since then I've noticed I have 32 GB instead of 500 GB. I've tried tutorials online, but since I'm on Windows 11 it's not the same, so I can't find anything. Sniff.

Thanks in advance!

3 answers

  1.
    T3chN0g3n Posted messages 69 Registration date   Status Member Last intervention   1 217
     

    Hello,

    32 GB would be more like a USB stick / SD card than a hard drive ...

    You should be able to access disk management on Windows 11 just like in previous versions, can you send us a screenshot?

    Example:

    1
  2. Panth33ra Posted messages 23161 Registration date   Status Member Last intervention   Ambassadeur 2 358
     

    Hello,

      I had to reinstall Windows on my mother's PC using my external hard drive, but since then I've noticed I have 32 GB instead of 500 GB.

    I didn't understand your approach. How do you reinstall Windows 10/11 on your mother's PC?

    0
    1. quentin2121 Posted messages 9063 Registration date   Status Member Last intervention   1 313
       

      Hello,

      Give us a screenshot of the disk management of the family PC!

      0
    2. Tatinessa
       

      My external hard drive must have been formatted in order to install the Windows program on my mother's computer because that was the only solution; the computer was completely locked. But by formatting it, it "hid" the 460 GB I was missing. However, by going into Disk Management, I fixed the problem by reallocating the missing 460 GB. It's simple, but when you don't know...

      0
  3. Tatinessa
     

    Thanks to your screenshot, I was able to find the solution; there were indeed 460 GB unallocated. I deleted the 32 GB and added the 460 GB as primary. :)

    0
    1. T3chN0g3n Posted messages 69 Registration date   Status Member Last intervention   1 217
       

      Oh, but it’s your external drive that was down to 32GB! Okay, that makes sense now... Just make sure it’s formatted as NTFS and not FAT32; otherwise, format it correctly to NTFS before putting any files back on it.

      0
      1. Tatinessa > T3chN0g3n Posted messages 69 Registration date   Status Member Last intervention  
         

        It's good, it's in NTFS. Yes, it was indeed an external drive. Thank you :)

        1