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External hard drive reduced from 500 GB to 32 GB

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Tatinessa -  
 Tatinessa -

Hello,

Yesterday I had to reinstall Windows on my mother's PC using my external hard drive, but since then I've noticed I have 32 GB instead of 500 GB. I've tried tutorials online, but since I'm on Windows 11 it's not the same, so I can't find anything. Sniff.

Thanks in advance!

3 réponses

Réponse 1 / 3
T3chN0g3n Posted messages 5221 Registration date   Status Membre Last intervention   1 217
 

Hello,

32 GB would be more like a USB stick / SD card than a hard drive ...

You should be able to access disk management on Windows 11 just like in previous versions, can you send us a screenshot?

Example:
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Réponse 2 / 3
Panth33ra Posted messages 23016 Registration date   Status Membre Last intervention   Ambassadeur 2 346
 

Hello,

  I had to reinstall Windows on my mother's PC using my external hard drive, but since then I've noticed I have 32 GB instead of 500 GB.

I didn't understand your approach. How do you reinstall Windows 10/11 on your mother's PC?
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quentin2121 Posted messages 9063 Registration date   Status Membre Last intervention   1 311
 

Hello,

Give us a screenshot of the disk management of the family PC!

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Tatinessa
 

My external hard drive must have been formatted in order to install the Windows program on my mother's computer because that was the only solution; the computer was completely locked. But by formatting it, it "hid" the 460 GB I was missing. However, by going into Disk Management, I fixed the problem by reallocating the missing 460 GB. It's simple, but when you don't know...

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Réponse 3 / 3
Tatinessa
 

Thanks to your screenshot, I was able to find the solution; there were indeed 460 GB unallocated. I deleted the 32 GB and added the 460 GB as primary. :)
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T3chN0g3n Posted messages 5221 Registration date   Status Membre Last intervention   1 217
 

Oh, but it’s your external drive that was down to 32GB! Okay, that makes sense now... Just make sure it’s formatted as NTFS and not FAT32; otherwise, format it correctly to NTFS before putting any files back on it.

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Tatinessa > T3chN0g3n Posted messages 5221 Registration date   Status Membre Last intervention  
 

It's good, it's in NTFS. Yes, it was indeed an external drive. Thank you :)

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