HP printer not recognized at every PC startup
Solvedjmarion3 Posted messages 49468 Registration date Status Contributeur Last intervention -
Hello everyone,
My HP Deskjet 1050A J1410 series A printer is inactive every time I turn on my PC running Windows 11. I have to run the "HP Print and Scan Doctor" utility for it to work again.
I suspect a Windows update because I didn't have this problem at first.
Can someone please help me?
Thank you very much
Nat
2 réponses
Hello ....
I suggest you properly uninstall this printer using Revo Uninstaller ► See this link
If you are not familiar with this tool, take the time to read its easy operating mode on the link above
Restart the PC and do a new installation from the W11 control panel as it automatically recognizes this printer
See the procedure below
✅Open the Windows 10 control panel
✅Click on Devices and Printers
✅Click on Add a printer (2nd line at the top right)
✅Click on The printer that I want isn't listed
✅Check the last small box at the bottom then▶️ Next Leave the top box checked ▶️ Next
✅Click on Windows Update ▶️ Let the machine search for compatible printers ...Note that this may take a few minutes depending on the load of the Microsoft server
✅In the window that opens ▶️ Left column scroll down to find the brand HP
✅Highlight the printer HP Deskjet 1050A J410
✅Next to start the printer installation and follow the installation process
✳️See the screen image below
See you for the result obtained...if there is a problem come back here
Cheers
Thanks for your reply, I'll give it a try. It's true that I installed it via the exe and not through Windows, so I'll test it out and let you know.
Have a good Sunday.
Hello,
I reinstalled via Windows and changed my scanning utility, as the HP one works the first time and then requires the "doctor" every time afterwards.
With the new scanning utility, there's no more problem.
Thank you and have a nice weekend.
Nat
What new utility?
It could be useful to others...
Say hello, please, or thank you, that's good too ;-)
It's an app from the Microsoft Store "Scanner - Fast and Easy Document Scanning"
Good evening
Being altruistic is even better ..