Epson cartridge not recognized by the printer

Solved
zaina -  
 hoda74 -
Hello,

My EPSON printer does not recognize the new EPSON cartridges.
The screen says "cartridges not recognized" with a small blue square and another small yellow square.

How can I get it to work since I have always used EPSON cartridges?

Thank you for your help and see you soon ;-)

Best regards, Zaina

Configuration: Windows XP / Internet Explorer 8.0

9 answers

  1. ptitbouc
     
    Hello
    for the issue with unrecognized generic cartridges, you need to change all the cartridges the first time to have all four from the same brand ... etc.
    it's the mixing of brands with different chips that causes this problem.
    I buy 20 cartridges for about €26 on eBay and upon the first change, I replace them all and then one by one as needed ....
    I've been doing this for years and there's no problem.
    I've always had Epson and I'm very satisfied ...
    best regards
    ptitbouc
    43