Error mycanal on PC errors.core.MEDIA_IS_ENCRYPTED_ERROS

Solved
NEOPHYTE4 Posted messages 234 Registration date   Status Membre Last intervention   -  
bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   -

Hello,

I have a problem accessing mycanal channels on my PC. I have a Canal+ box that works correctly and allows me to watch programs on my television. It was working fine on my PC until now, but having to be away for a few weeks, I tried to log in yesterday and received the following:

When opening mycanal, when I get to the general window offering channels and other functions, I receive the following message:

"Error

errors.core.MEDIA_IS_ENCRYPTED_ERROS

Media is encrypted and no keySystems given;32

What does this mean and how can I solve this problem?

Thank you in advance

Have a nice day



The complete novice!

Thank you for your valuable help.

Windows 10 / Microsoft Office 2007 / Thunderbird / Samsung ML1865 printer / HP ENVY 7640 printer / Orange 4 box

R

2 réponses

bazfile Posted messages 58431 Registration date   Status Modérateur Last intervention   20 245
 

Hello.

Do the following checks and manipulations:

https://assistance.canalplus.com/questions/1916687-mycanal-resoudre-plupart-problemes-lecture-navigateur

https://assistance.canalplus.com/questions/1651751-mal-acceder-mycanal-pc-mac-puis-faire


bazfile
Moderator/Security Contributor.
A hello, an answer, a thank you are always appreciated.

2