My labels are disappearing in Gmail

bellaswety Posted messages 14 Status Membre -  
Xileh Posted messages 19446 Registration date   Status Modérateur Last intervention   -
Hello, I put my Gmail emails that I want to keep in folders, I use "move to" and then to a label that I create. Although it is stated that they are kept for 30 days, I cannot find my emails even before 30 days. I would like to point out that I do the same with my Orange emails and I can keep them for years. Thank you in advance.

7 réponses

Xileh Posted messages 19446 Registration date   Status Modérateur Last intervention   6 568
 
Hello,

As has already been explained, Gmail does not work like other messaging services...

All messages (including archived ones) can be found under the heading: "all messages"...
To sort them, you need to assign labels.

=> https://www.arobase.org/gmail/gmail-archiver-messages.htm

For this, there are two solutions...

Either by creating a filter (an automatic rule)

=> https://www.arobase.org/gmail/gmail-filtrer-messages.htm

Or by doing it manually

=> https://www.arobase.org/gmail/gmail-classer-messages-avec-libelles.htm

So then, your messages will indeed be in "all messages" and to find them by category according to the labels you have created... you just need to click on the corresponding label for the messages you have associated with it to be displayed....

If you set this up while you already have a large number of unclassified emails in "all messages", you can find similar ones using the search engine available in Gmail:

https://www.arobase.org/gmail/effectuer-recherche-messages-gmail.htm

You will find below all the tips to "tame" Gmail...

https://www.arobase.org/gmail/astuces-gmail.htm

NB ... for the labels to display in the left panel of Gmail, you also need to define the rules in the settings... Indeed, it is possible (for example) to display a label only if it contains an unread message... (etc... )

My mission is to kill time and his to kill me in turn.
We're quite comfortable among assassins. (E.Cioran)
1
jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790
 
Hello,

With a label, the email remains permanently.

Have you enabled the option to archive messages?
In this specific case, they become invisible and to find them, you need to click on the option:
Show all messages.

You should be able to locate them by their subject

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bellaswety Posted messages 14 Status Membre
 
Good evening, thank you for this response, but what is the difference between archiving messages and moving messages? With my Orange emails, I move them and they go into the folders I've created and I can find them even years later.
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bellaswety Posted messages 14 Status Membre
 
I just tried clicking on archive, and I'm not being asked to create a label. I did what you suggested, "show messages," and I got some, but they are not grouped like with Orange. For example, if I click on a BHV folder, I find all the emails I have received or sent.
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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790
 
And what you say is unfortunately accurate.

A label is not a folder.
The reality in Gmail is that all messages are in a single inbox with a label.
But this label appears in the left panel that allows you to access directly the emails carrying it.

For example, what is highlighted in blue are labels from other email addresses with a color.


But you need to create a label only for received messages.
This way, the next time you receive an email from a specific address, it will be under this label.
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bellaswety Posted messages 14 Status Membre
 
Good evening, I didn't understand anything, please explain to me why by moving a received email I can place it in a created folder but it does not stay there?
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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790
 
Good evening,

A label is not a file.
It's just a simple tag on an email.

We need to learn to work differently. These emails are probably somewhere.
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bellaswety Posted messages 14 Status Membre
 
Hello, there is indeed a problem: why with Orange emails I don't have any issues moving the emails I want to keep by creating labels, and with Gmail it's impossible. Who can inform me? Within your teams, there must be at least one IT technician who could resolve this issue.
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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790
 
Hello,

Well, there are surely IT professionals, but do they also need to be subscribed to Orange?
I am a SFR customer, and apart from creating folders named after the organizations that contact me, I have never noticed any kind of branding on an email except for marking it as important.
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jag72 Posted messages 14864 Registration date   Status Membre Last intervention   2 790 > jag72 Posted messages 14864 Registration date   Status Membre Last intervention  
 
Example SFR Messaging

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bellaswety Posted messages 14 Status Membre
 
I see that you cannot solve this problem, and I have read forums that also discuss this issue. Thank you, I won't bother you anymore.
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