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Random FF crash

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melandru Posted messages 14 Registration date   Status Member Last intervention   -  
kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   -
Hello,

Random crashes overnight with the message "Hmm, we can’t find this site"

I used the FF repair utility
Uninstalled/reinstalled FF

To no avail. I switched to Chrome.

New PC since yesterday, on Windows 11, same thing (turns out it wasn't because of my old machine)
I changed the DNS address with the new one and it's worse, no internet on the new machine, and no way to use Chrome as backup.
If someone could help me, that would be great.

Thanks

Configuration: Android / Firefox 100.0

3 answers

  1.
    kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   14 683
     
    Hello, 

    I changed the DNS address to a different one and now it's worse, no internet


    Press Windows + R
    Type --> ncpa.cpl and OK.

    Right-click on the Ethernet connection
    Properties
    Select --> Internet Protocol Version 4 (TCP/IPv4)
    Click on --> Properties
    Check that both boxes are checked:
    --> Obtain an IP address automatically
    --> Obtain DNS server addresses automatically
    Do the same with Internet Protocol Version 6 (TCP/IPv6)

    Do the same with the wireless connection

    -----------------------------------------------------------------------------------------------

    If the problem persists:
    Shut down the PC
    Unplug the modem (box) and router from the wall socket
    Wait a few minutes
    Plug the modem and router back into the wall socket
    Wait for all the LEDs to be lit
    Start the PC.

    -----------------------------------------------------------------------------------------

    If it doesn't work, try these 8 commands:
    Press Windows + X
    Select --> Windows PowerShell (admin) or Command Prompt (admin) and confirm.

    Type these 8 commands and hit enter after each:
    ipconfig /flushdns
    netsh winsock reset
    netsh winhttp reset proxy
    netsh winhttp reset tracing
    netsh winsock reset catalog
    netsh int ip reset all
    netsh int ipv4 reset catalog
    netsh int ipv6 reset catalog

    Restart the PC.

    --
    Human beings are at their best when things are at their worst.
    1
  2. melandru Posted messages 14 Registration date   Status Member Last intervention  
     
    Thank you, it's very nice of you to take the time and provide me with a complete answer.
    For now, it's working.
    I have saved the eight commands you gave me, just in case.
    Thanks again.
    0
  3. kaneagle Posted messages 86287 Registration date   Status Moderator Last intervention   14 683
     
    You're welcome.
    Have a good evening.

    --
    Human beings are at their best when things are at their worst.
    0