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3 long beeps 2 short beeps

bgielel -  
 Bgiebgielel -
Hello, I recently bought new RAM sticks, and when I plug them in, I hear 3 long beeps and 2 short beeps, but when I use only one stick, it works without any problem. I must admit I don't understand, my motherboard is supposed to support 32GB of RAM without any issue.

Configuration: Windows / Edge 100.0.1185.36

4 answers

  1.
    jumulka Posted messages 12090 Registration date   Status Member Last intervention   4 619
     
    Hello,
    what motherboard, CPU, and RAM reference(s) please?

    Did you buy sticks to replace the old ones or are you adding the new ones to the old ones?
    0
    1. Bgiebgielel
       
      For the CPU, Intel Core i7 11700K 3.3GHz
      The motherboard is a Stark TG01 and the RAM sticks are 2x 16GB in DDR4 2400MHz

      I bought 2 RAM sticks because I initially had a single 16GB

      When I plug in one of the new ones, it works, but when I plug in 2, it doesn't work anymore.
      1
  2. vieu bison boiteu Posted messages 44334 Registration date   Status Contributor Last intervention   Ambassador 3 592
     
    Hi Bgiebgielel

    PC unplugged, did you perform a ClearCMOS with the 3 sticks connected???

    See you
    --
    no link on the English web page, I'm already flying solo enough
    0
    1. Bgiebgielel
       
      How can I do this, and I only have 2 slot locations for the sticks?
      0
  3. vieu bison boiteu Posted messages 44334 Registration date   Status Contributor Last intervention   Ambassador 3 592
     
    so, it's >>> this motherboard <<<
    with the two installed RAM sticks
    if you don't have a jumper for ClearCMOS, remove the battery for 5 seconds and press the power button
    you reassemble, plug in the power supply and turn it back on, then restart

    not clean at all
    --
    no link to an English webpage, I'm already stealing enough by myself
    0
    1. Bgiebgielel
       
      It works, I'll test it tonight.
      0
      1. vieu bison boiteu Posted messages 44334 Registration date   Status Contributor Last intervention   3 592 > Bgiebgielel
         
        It's to recalibrate the RTC controller for the bars.
        0
      2. Bgiebgielel > vieu bison boiteu Posted messages 44334 Registration date   Status Contributor Last intervention  
         
        I just tested it, still the same!
        1
  4. jumulka Posted messages 12090 Registration date   Status Member Last intervention   4 619
     
    Does a single stick work alone in both slots?
    0
    1. Bgiebgielel
       
      On the first yes, on the second no!
      0
      1. jumulka Posted messages 12090 Registration date   Status Member Last intervention   4 619 > Bgiebgielel
         
        well, it's that the second one is faulty, it can mainly be caused by the motherboard or the CPU (motherboard + likely). not easy then, and to know you have to change one or the other.

        since your computer is very recent, try checking with the warranty from the store where you bought the computer. finding a motherboard is going to be very difficult and very expensive.
        0
      2. Bgiebgielel > jumulka Posted messages 12090 Registration date   Status Member Last intervention  
         
        When I went to Matériel Point Net, they explained to me that on some motherboard models, it's normal not to be able to plug a single stick into the second slot.
        -1
      3. jumulka Posted messages 12090 Registration date   Status Member Last intervention   4 619 > Bgiebgielel
         
        Did you tell them that if you connect the two it doesn't work?

        I don't see why the second slot wouldn't work whether the stick is alone or not.

        If it's the manufacturer selling cards with only one working slot, that's disgusting...

        The two sticks that you're putting together, did you buy them in a kit of two?
        1
      4. Bgiebgielel > jumulka Posted messages 12090 Registration date   Status Member Last intervention  
         
        Yes affirmative
        0