How to check motherboard drivers?

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DKdence Posted messages 221 Status Member -  
billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   -
Hello hello,

After reinstalling Windows 11 using a USB drive, I had to update the motherboard drivers, but I'm not sure if everything is installed correctly.

How can I check the motherboard drivers?

I installed my drivers here https://www.gigabyte.com/Motherboard/B360-HD3-rev-10/support
I have updated :
- Audio
- Chipset
- Lan
- Sata RAID/AHCI
- VGA > I couldn't install this one.

Thank you.

23 answers

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  1. DKdence Posted messages 221 Status Member 18
     
    I also have this warning that appeared after the reinstallation of Windows,
    2
    1. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
       
      re

      I don't see anything on your screenshot

      @+
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      1. DKdence Posted messages 221 Status Member 18 > billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention  
         
        I can't see anything on your screenshot
        When you say nothing, are you talking about the display of the screen or in the sense that I don't know what it's about? ^^

        I'll redo a screenshot just in case,
        0
  2. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    re

    As we can see, it does not match the version you gave me; in the photo above, it says "driver version 17.11.0.1000."

    I don't think it's important (10 days difference)

    your SSD has already logged a few hours



    also look at what is listed for your HDD (good at what percentage?)

    aside from what you provide for the drivers, have you updated the BIOS as Bazfile advised you?

    do you still have the alert message --> iaStorac Error?

    @+

    --
    the radiation level is higher at the employment agency than at Chernobyl
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    1. DKdence Posted messages 221 Status Member 18
       
      also check what is reported for your HDD (good to what %)
      Everything seems to be working correctly,


      besides what you provide for drivers, did you update the BIOS that Bazfile mentioned?
      Is it a BIOS update with flashing?

      do you still have the alert message --> Error iaStorac?
      Yes..


      Ps: sorry for the other post D=
      0
  3. DKdence Posted messages 221 Status Member 18
     
    A brief summary of my situation,

    On March 15, I performed what is called a clean reinstall of Windows 11, after which I started experiencing freezing/crashing issues whether on the web or in file explorer, but not in a game; although I don't play much, I haven't experienced any freezing during those times.

    I have two errors that appeared in the event viewer that were not present before the reinstall.
    Event 2, Volmgr

    Event 129, Iastorac


    I have noticed no performance drops or increases in temperature nor CPU going to full stock.
    Summary finished.

    -------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    I have a few questions: when reinstalling using a USB key, are the BIOS settings altered?

    In the photo below, can I switch to "Intel RST with Optane system acceleration"?


    Is there something wrong with these two photos? (apart from the quality... I apologize for your eyes) O_O



    Thank you to those who took the time to read me.
    1
  4. DKdence Posted messages 221 Status Member 18
     
    Hello, ((Problem solved))

    I finally found the answer to my computer issue; it's a hardware problem. (the hard drive)
    I no longer have these two errors since I unplugged the HDD; I was receiving them at every computer startup.
    Event 2, Volmgr


    Event 129, Iastorac


    and I no longer have any CPU interruptions (my previous issue before reinstalling Windows). I also had a clicking sound in the tower that was heard at regular intervals, but it's no longer there.


    As a small anecdote: these CPU interruptions appeared in August 2021; in February I downloaded HWmonitor, which allows me to monitor temperatures, speed, etc. There were no interruptions when I let this software run, but as soon as I closed it, the interruptions reappeared, forcing me to launch Hwmonitor at every computer startup. Why did Hwmonitor prevent these interruptions from occurring? It's a mystery that remains to be unraveled.
    --------------------------------------------------------------------------------------------------------------------------------------------------------------------------

    I want to thank all the people who tried to help me. Thank you all!
    1
  5. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    re

    I should have specified the clicking sound that could be heard in the tower.

    Yes, but it's not a big deal, because you found out where the issue came from :)

    A big thank you for the feedback and the explanations

    Good continuation

    @+

    --
    The radiation level is higher at the employment office than at Chernobyl.
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  6. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    hello

    - VGA > I wasn't able to install this one.

    did you get an error message? anything else?

    check if you have any alerts in the device manager (? or /!\) yellow

    are you noticing any malfunctioning of the pc?

    @+

    --
    the radiation level is higher at the unemployment office than in Chernobyl
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    1. DKdence Posted messages 221 Status Member 18
       
      Hello Billmaxime, thank you for getting back to me.

      "you have alerts in Device Manager"
      No alerts, here’s what happens when I try to install it,



      After reinstalling Windows 11 with a USB drive, I started experiencing freezes along with this warning in the Event Viewer,
      Storahci Error


      I was told to install the "SATA AHCI" driver, and after doing so, I still see the warning but this time,
      iaStorac Error


      I want to emphasize that before reinstalling Windows 11, I was already using it without these errors + freezes.

      My PC:
      Purchased in: 2018
      operating systems: Windows 11 Home
      Motherboard: GYGABYTE B360 HD3
      Processor: i3-8100 3.60GHz
      Graphics Card: NVIDIA GeForce GTX 1060 6GB
      RAM: 16 GB
      1 SSD 110 GB (57 GB free)
      1 HDD 931 GB (759 GB free)
      1
  7. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    re

    I was told to install the "SATA AHCI" driver, once done, I still get the warning but this time,
    Error iaStorac


    did you install this driver from your motherboard? --> Intel Rapid Storage Technology
    [17.11.0.1000.1]
    13.57 MB
    2021/10/20

    check this page for the error --> Error iaStorac --> click here

    PS: I'm busy and I won't be able to respond to you as quickly as usual

    @+

    --
    the radiation level is higher at the employment office than at Chernobyl
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    1. DKdence Posted messages 221 Status Member 18
       
      Re billmaxime,

      No problem!
      I installed this driver,


      As we can see, it does not match the version you provided, in the photo above, it states "driver version 17.11.0.1000"

      I did download these two updates


      For the one called "Intel Rapid Storage Technology," I got a setup and simply ran it,


      Then for the "SATA preinstall driver" from Intel, I had several ".exe" files, I went through the device manager for the installation by selecting "browse" to search the folder,


      - - - - - - - - -- - - - - - - - - - - - - - - - - -- - - - - - - - - - - - - - - - - -- - - - - - - - - - - - - - - - - -- - - - - - - - -- - - - - - -
      I also have a screenshot showing the status of my SSD, taken from CrystalDiskInfo, it looks like everything is fine,
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  8. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    Hello,

    Windows key + X
    Device Manager

    Give the hardware ID of the VGA
    Check this --> Find the hardware ID of a device
    Post the ID in your next message.

    --
    Human beings are at their best when things are at their worst.
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    1. DKdence Posted messages 221 Status Member 18
       
      Hello Kaneagle,

      I'm sorry, I can't find VGA in the Device Manager,


      When I perform a web search on VGA, I find the connector,


      But I use DisplayPort. Is it necessary in my case to install the driver?
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  9. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    - VGA > I couldn't manage to install this one. 


    What do you have in graphics cards?

    --
    Humans are at their best when things are at their worst.
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    1. DKdence Posted messages 221 Status Member 18
       
      It was before I realized what VGA was, but even now I'm not sure of its usefulness, so I prefer to ask. :3

      I have this in my graphics card,


      -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------
      I have a question that has nothing to do with what you're asking me, if you allow me, is everything correct on this screen?


      I heard that you need to check .Net Framework 3.5.
      0
  10. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    Everything is correct for the graphics card.

    Go to IDE controllers .....
    Give the hardware identification number of the Intel (R) 300 ....
    Check this --> Find the identification number of a device
    Post the number in your next message.

    0
    1. DKdence Posted messages 221 Status Member 18
       
      Give the Intel (R) 300 hardware identification number



      It might be better for you if I copy/paste.

      PCI\VEN_8086&DEV_A352&SUBSYS_B0051458&REV_10
      PCI\VEN_8086&DEV_A352&SUBSYS_B0051458
      PCI\VEN_8086&DEV_A352&CC_010601
      PCI\VEN_8086&DEV_A352&CC_0106
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  11. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    re

    I found the same one as on the manufacturer's website for your motherboard --> click here
    Driver index > I > Intel > RST-Win10_Win11-17.11.0.1000.zip

    the one from your motherboard's site --> mb_driver_intel_bootdisk_irst_17.11.0.1000.1(1).zip

    the one from Driverscloud's site --> mb_driver_intel_bootdisk_irst_17.11.0.1000.1.zip

    the dates of the .inf file to be installed are the same: (iaAHCIC.inf) --> 10/13/2021

    PS: hi Kaneagle

    @+
    --
    the radiation level is higher at the employment center than at Chernobyl
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  12. DKdence Posted messages 221 Status Member 18
     
    Re billmaxime,

    Sorry, I didn't understand your last message, should I download something?

    -----------------------------------------------------------------------------------------------------------------------------------------------

    In the screen below, I have a driver that dates back to 1968, is that normal?


    Device Identification Numbers
    PCI\VEN_8086&DEV_A308&SUBSYS_50011458&REV_10
    PCI\VEN_8086&DEV_A308&SUBSYS_50011458
    PCI\VEN_8086&DEV_A308&CC_060100
    PCI\VEN_8086&DEV_A308&CC_0601

    and many other drivers dating from 2006, you too?
    0
  13. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    re

    in my previous message, with the identifier you provided --> PCI\VEN_8086&DEV_A352&SUBSYS_B0051458&REV_10

    I found the same driver on Driverscloud as on the manufacturer's website for your motherboard --> Intel > RST-Win10_Win11-17.11.0.1000.zip

    in your last message --> In the screen below, I have a driver from 1968 is that normal?

    I would say yes, given what I find regarding the identifier





    PS: are you having issues with the PC, or just one alert with --> Error iaStorac?

    @+
    --
    the radiation level is higher at the employment office than at Chernobyl
    0
    1. DKdence Posted messages 221 Status Member 18
       
      Do you have issues with the PC, or just one alert with --> Error iaStorac?
      I still have the iaStorac alert and some small freezes from time to time, what's more frustrating is that the computer is still fast.

      Isn't there something that would allow us to see what happened during/before these freezes? I was able to note the times of the crashes.
      0
  14. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    re

    I don’t really see what needs to be done for now, wait for Kaneagle to come back on the topic

    @+

    --
    the radiation level is higher at the job center than at Chernobyl
    0
    1. DKdence Posted messages 221 Status Member 18
       
      Sure, thank you for agreeing to help me!
      0
  15. kaneagle Posted messages 86298 Registration date   Status Moderator Last intervention   14 691
     
    billmaxime -->
    I don't really see what needs to be done for now

    Same for me

    Perform a repair of Windows 11
    Take a look at this --> Repair Windows 11 without data loss

    --
    Human beings are at their best when things are at their worst
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    1. DKdence Posted messages 221 Status Member 18
       
      Re Kaneagle,

      Perform a repair of Windows 11

      Yes, I will try this procedure in the evening, so I will need to download an ISO but this time without using a USB key.

      When I built my computer in 2018, I bought it with a Windows 10 digital license, wouldn't it be better for me to install Windows 10 and then upgrade to Windows 11? Or does it not make any difference? Sorry, I'm desperate.
      0
  16. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    re

    look in Windows Update --> Optional updates --> Drivers

    let me know if there are any updates

    @+

    --
    the radiation level is higher at the employment center than at Chernobyl
    0
    1. DKdence Posted messages 221 Status Member 18
       
      Re billmaxime,

      look in Windows Update --> Optional updates --> Drivers

      No, nothing on this side. :<
      0
  17. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    Hi

    No, nothing on this side. :<

    that's a shame :(

    I bought it with a digital license for Windows 10, wouldn't it be better for me to install Windows 10 and then upgrade to Windows 11?

    to go back to W10 from W11, you have 10 days after the "migration" from W10 to W11 --> click here

    or does it not change anything?

    did the PC work correctly under W10, or did you have the same issues as under W11?

    PS: if you install W10, I don't know if your Windows license/activation key will still be valid...

    you can find license keys on various websites

    @+

    --
    the radiation level is higher at the employment center than at Chernobyl
    0
    1. DKdence Posted messages 221 Status Member 18
       
      The PC was working fine under W10, or did you have the same issues as under W11?

      I had a problem with both Windows 10 and 11, but that's another story, which is why I wanted to reinstall Windows cleanly. However, instead of solving my issue, I encountered another one. As a result, today I have two problems with my computer. Okay, I'm nitpicking a bit since I've (kind of) resolved the first one.
      You can find license keys on various sites.

      Are they free? My license is linked to my Microsoft account.
      0
  18. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    re

    I had a problem on Windows 10 and 11, but that's another story

    what problems did you have on W10 with your PC?

    depending on the issues you had on W10, it may not even be worth reinstalling it...

    Are they free? My license is linked to my Microsoft account.

    no, but they're not expensive

    example: (look for a Pro version)

    click here

    click here

    @+

    --
    the radiation level is higher at the employment office than at Chernobyl
    0
    1. DKdence Posted messages 221 Status Member 18
       
      What problems have you had with your PC running W10?

      I've already made a topic about it, I'll try to summarize,

      It's a problem that lasted 7 months and is now halfway resolved. Let me explain!
      I had interruptions lasting 4 seconds, during which I couldn't do anything; the cursor and keyboard were frozen, even the sound from a video turned into a TUtttt. A noise could be heard from the tower, as if something was starting up, then gradually faded away. (I think it's the fans)
      These interruptions are caused by the CPU going into full stock mode,



      Why halfway resolved? It's partly thanks to a software I downloaded randomly, called "HWmonitor", which allows you to check the temperatures, speeds, etc. of the various components. I noticed and experimented that when I have this software running on the PC, I have zero interruptions, but they come back as soon as I close the software.

      The first idea that came to me is that the PC uses something related to HWmonitor, and that it needs it or at least that it keeps it running without the "bug", but what???
      Now for the past 2 months, my situation forces me to run HWmonitor every time I start my PC; I do not experience any interruptions as long as it is active.

      Note 1: It started under Windows 10, when I migrated to W11, they were still present.

      Note 2: In safe mode, I have interruptions.

      And that's why I wanted (I was advised) to do a clean reinstallation of Windows 11. You know the rest..

      Ps: vdm

      --------------------------------------------------------------------------------------------------------------------------------------------------------------------------
      No, but they are not expensive.

      Wait, I don't get it. I paid more than 100 euros for my Windows 10 license, and now Cdiscount is selling them for 0.50 euros??
      0
  19. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     


    I already made a topic about this, I'll try to summarize

    It seems I saw/read the topic

    Wait, I don’t get it. I paid over 100 euros to get my Windows 10 license and now they're selling them at Cdiscount for 0.50 euros??

    Where did you buy your W10 license?

    Is it a "box" version?

    @+

    --
    The radiation level is higher at employment agencies than at Chernobyl.
    0
    1. DKdence Posted messages 221 Status Member 18
       
      I bought my license and had my computer assembled at LDLC
      There is a sticker on my case with numbers, that's the Windows key.
      0
  20. billmaxime Posted messages 50526 Registration date   Status Contributor Last intervention   6 152
     
    re

    There is a sticker on my case with numbers, that's the Windows key.

    1 Windows license consists of 5 sets of 5 characters

    xxxxx-xxxxx-xxxxx-xxxxx-xxxxx

    @+

    --
    the radiation level is higher at the unemployment office than at Chernobyl
    0
    1. DKdence Posted messages 221 Status Member 18
       
      1 Windows license consists of 5 sets of 5 digits and letters

      I have 25 letters/digits on the sticker.
      Is there a difference between the key and the license?

      If I understand correctly, the key costing 0.50 euros is only for activating the license, and so, the day I change my motherboard, I will need to buy a key from Cdiscount.
      0
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