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Hello, I have the same problem, my printer doesn't print blue and red. Is there anyone who can help me, please?
Hello, I had the same problem and I proceeded as follows:
- connect your printer to your computer
- go to "Canon Utilities"
- then open "Printer Assistant Tool"
- Start one by one with the programs starting from "Simple Cleaning" and stop as soon as the test is satisfactory. Indeed, the program will tell you to run a test at the end of launching each tool.