CANON MP800R not printing black text anymore

maelys7887 -  
 merlo -
Hello,

My CANON MP800R printer no longer prints black text; it prints images and photos perfectly, but not black text at all. After changing the black cartridge, it managed to print a letter perfectly, and then nothing again. (I've also tried all cleaning and maintenance options available)

I'm on Mac OS X 10.6.6. Whether it's text in PDF, WORD, or MAIL, as soon as it is black, it doesn't print.

Do you have any other tips for me?

Configuration: Mac OS X / Safari 533.19.4

5 réponses

Andrealyne Posted messages 1 Status Membre 53
 
The topic is old, but I experienced the same problem and it seems that I found a solution.

The symptoms: I am on a Mac, I have a CANON 5250 printer with 4 cartridges (3 small color ones, 1 small black and 1 large black). My 4 small ones are empty, and still in place. The large one is full. I was trying to print black text, refusing to believe that the printer could block solely because the 4 small cartridges were empty, since the large black one remained full. I had made sure to check "print in grayscale." Nothing worked when I initiated the print from Word: the printing would start, but it would produce light gray striped sheets, unreadable (thus drawing from the last drops of the small black cartridge). Then the sheets came out blank. I saw it on other topics: a printer that prints blank sheets! With the printing noise, the slow printing, and the nozzles moving and all, except everything is white.

Strangely, when I printed a document from Photoshop (an image), the print would come out without any problem.

I saved my Word text as a PDF to print from Acrobat: no, still a blank sheet. I opened the PDF in Photoshop: no problem, this time I could print the text. Except that, when you have an entire thesis to print, the operation page by page is long and tedious.

But I found the solution, and that's where I wanted to go: in the printer settings of Word, under "Quality and media," I checked "Other photo paper." And there you go, no more problems: my text prints well from Word using only the large black cartridge...
55
Lena
 
THANK YOU for your advice, genius! I had a similar problem with my CANON IP 4500, which wouldn't print in black and grayscale, neither text nor images from the web and office. Following your advice, I "checked matte photo paper" in the media choice option and IT WORKS!!! my text is printed. Awesome!
2
Azedine > Lena
 
Thank you for this tip, I thought I had bought 3x5 cartridges for nothing, I can't thank you enough, I was about to go crazy.
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