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Unable to install Windows 10 on a hard drive

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Bomjag -  
billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   -
Hello,

I have an Acer Nitro 5 AN-515-51-54WC (Laptop) and it dates back to mid-2018.

Trying to fix issues on this computer during my visit to my family, I attempted to install Windows updates and drivers (impossible), format the HDD "C:/" (impossible), create a Windows USB drive (impossible), and finally reset the PC (impossible).

My last resort was to reset the BIOS settings (What an idiot) and since then I need to reinstall Windows 10 on the PC to hope to turn it on but during the installation on my C: in unallocated space, the error "Cannot install Windows 10, the hard drive may fail" appears.
The problem is that it was working fine a few days ago.

Has anyone had a similar problem, and is it fixable or do I need to replace the hard drive with a newer model?

Best regards, Romain.

10 answers

  1.
    billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    Hello

    During the installation on my C: in unallocated space, the error "Unable to install Windows 10, the hard drive may fail" occurs.
    The problem is that it was working well a few days ago.

    Did you recreate 1 or 2 partitions on your HDD when it is "unallocated"?

    Generally, we do this:

    1 partition for the OS (operating system)

    1 partition for the DATA (the data)

    See you later

    --
    The radiation levels are higher at the unemployment office than at Chernobyl.
    0
    1. Bomjag
       
      Good evening,

      No, I haven't had the chance to create two partitions on the HDD.
      Is it possible without Windows or do I need to connect it to another PC?
      0
  2. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    hi

    I just checked the manufacturer's website for your PC --> Nitro 5 AN515-51

    the operating system is W10 Home

    for storage, you have the following:

    1 HDD of 1TB

    1 SSD of 128 GB

    you need to install W10 on the SSD

    sources

    see you
    --
    the radiation level is higher at the job center than at Chernobyl
    0
  3. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    re

    okay for the external HDD that is Bootable

    to create the partition on the SSD, when you are on this page



    you click on the “unallocated” partition, then on “new”

    you confirm with OK to create the partition

    if you have any questions...

    @+

    --
    the radiation level is higher at the employment agency than at Chernobyl
    0
    1. Bomjag
       
      When I perform this action, it works with the small hourglass, but no partition is created in the list after the hourglass disappears :(
      0
  4. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    re

    can you post a photo of the page?

    @+

    --
    the radiation level is higher at the job center than at Chernobyl
    0
    1. Bomjag Posted messages 6 Status Member
       
      Just like you
      0
  6. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    re

    sorry, but I can't see anything in your screenshot

    tell me what you see (the partitions), and if they are formatted and unallocated

    @+

    --
    the radiation level is higher at the employment center than at Chernobyl
    0
    1. Bomjag Posted messages 6 Status Member
       

      I see 3 partitions:
      SSD where new is available but not formatted
      External HDD partition with Windows installation program and formatting not available
      And external HDD empty and unallocated partition and formatting not available
      0
  7. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    re

    SSD where new is available but not formatted
    External HDD partition with Windows installation program and format not available
    And external HDD partition empty and unallocated and format not available

    You should not touch the external HDD

    Look at my screenshot and tell me what the HDDs/partitions are

    PS: I can't see your 128GB SSD...



    @+

    --
    The radiation level is higher at the employment center than at Chernobyl.
    0
    1. Bomjag Posted messages 6 Status Member
       
      1 = 256GB SSD
      2 and 3 = External Hard Drive
      0
  8. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    re

    so you have to install W10 on the 256GB SSD

    the HDD No. 2 is the one where you have W10 for installation

    the HDD No. 3 is the one you formatted and can no longer see for installation

    the PC has been "tinkered with," as you no longer have the original disks (the 128GB SDD and the 1TB HDD)

    @+

    --
    the radiation level is higher at the employment center than at Chernobyl.
    0
    1. Bomjag Posted messages 6 Status Member
       
      No, it hasn’t been tampered with, I must have messed up, but the initial problem comes back here since I can’t install Windows 10 on the SSD because it is considered "likely to fail" :(
      0
  9. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     


    So just change the SSD and install W10

    See you

    --
    the radiation level is higher at the unemployment office than at Chernobyl
    0
    1. Bomjag Posted messages 6 Status Member
       
      Well, thanks to you for this answer, and have a good evening :)
      0
  10. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    re

    no problem for the help :)

    remember to mark your topic as resolved --> click here

    thank you

    @+

    --
    the radiation level is higher at the job center than at Chernobyl
    0
  11. billmaxime Posted messages 50523 Registration date   Status Contributor Last intervention   6 149
     
    re

    Regarding the list of disks available during the Windows 10 installation process, I only have the SSD in unallocated space.

    you must create 1 new partition on the SSD to install W10

    I reformatted the HDD and it no longer appeared on my list of disks when the PC was working.

    the HDD will be used to store your data, not the operating system

    that being said, I don't know why it is no longer visible

    in addition to the external hard drive with the program but unable to install because "it might fail".

    generally, we use a USB stick of 8GB to put the W10 we want to install

    I don't know why you put W10 on the external HDD, which should not be bootable

    @+

    --
    the radiation level is higher at the employment office than at Chernobyl
    -1
    1. Bomjag
       
      Re,

      The external hard drive is bootable since the Windows installer runs correctly up to the choice of the disk on which to install Windows.

      I understand that I need to create a new partition on the SSD; however, I don't know how to do this from the Windows recovery environment.

      Do you have a solution to create the new partition? Perhaps from the command prompt?
      0