View original (French)

Canon MP560 ink absorber full message

Solved
Erig -  
 Erig -
Hello, I have a Canon MP 560 with the message that the ink absorber is almost full
what can I do to find a solution? Thank you

Configuration: Windows / Firefox 94.0

7 answers

  1.
    jmarion3 Posted messages 49498 Registration date   Status Contributor Last intervention   5 512
     
    Hello ...

    I suggest you check out ► This link where a solution is proposed... namely to use Canon V3400 to reset the used ink counter to zero ..
    Catch you later for your upcoming comments or ► Resolved topic
    1
    1. Erig
       
      Thank you very much for your help, I followed the instructions well and the error message no longer appears. With the link you gave me, the interface worked, and I was able to reset the counter to zero. A reprieve for my printer
      A big thank you
      0
      1. jmarion3 Posted messages 49498 Registration date   Status Contributor Last intervention   5 512 > Erig
         
        Thank you for the feedback and I'm glad for you if everything is okay
        I will mark the issue as resolved

        We might need to order a new printer from Santa Claus.....
        Regards
        0
  2. jmarion3 Posted messages 49498 Registration date   Status Contributor Last intervention   5 512
     
    Hello ....

    Thank you for the feedback ...
    Just to let you know, I am not familiar with this printer and have never used the Canon V3400 utility...
    I suggest you check out ► This link ► See error 006
    Unless I am mistaken, your printer is indeed compatible with the utility... and the issue must be elsewhere ... or maybe the utility is being misused??
    See you later!
    1
  3. Erig
     
    Hello jmarion3 and thank you for your reply. I downloaded the small software, my printer is connected to my computer but each time I try I get an error code 006 and I'm unable to get the software to take control of the printer. Thank you.
    0
  4. Pierr10 Posted messages 13857 Registration date   Status Moderator Last intervention   5 855
     
    Hello,

    Even if you manage to reset the counter, the problem will only be partially resolved.
    The absorbers are saturated, ready to overflow, which is extremely messy!

    Moreover, disassembly is generally quite complicated.

    And since the intervention of customer service will likely exceed the value of the printer, we can conclude that your printer is on borrowed time!

    --
    What is well conceived is clearly stated,
    And the words to express it come easily.
    (Boileau)
    0
  6. Erig
     
    Thank you all for your responses, I’m going to set out in search of a new printer, the one that’s dying on me has been incredibly robust, 10 years of good and loyal service, I didn’t expect such longevity, I only had to change the print heads once (20 euros). If you have any advice, does Canon still make this kind of printer (MP 560)?
    Thank you and have a good Sunday.
    0
    1. jmarion3 Posted messages 49498 Registration date   Status Contributor Last intervention   5 512
       
      Re .....

      If I understood correctly, the Canon V3400 did not manage to partially reset the used ink counter to zero .....
      10 years of use is quite good for a printer of this type ...
      As for me, I am a Brother professional after having had issues with a Canon printer and an Epson, and no problems with Brother that I have been using for almost 8 years, but I only buy branded cartridges ...

      Have a good Sunday and A+
      Best regards
      0
  7. Erig
     
    In fact, I finally managed to do it thanks to your help, I followed the entire protocol, the MP 520 model was not in the menu but I chose a similar model. I applied the procedure to put the printer into maintenance mode and Canon V3400 was able to do the rest. As a result, the message no longer appears at startup and I imagine I’ve bought some more time. So, thank you for your help, it was clear and effective and it's good for the planet ;)
    Have a nice Sunday as well
    Best regards
    0
    1. jmarion3 Posted messages 49498 Registration date   Status Contributor Last intervention   5 512
       
      Thank you for the feedback, and keep the tip as it could come in handy for next time .....
      Best regards
      0
  8. Erig
     
    It's done, I have my little file with the necessary links, in case I encounter this kind of problem again
    Regards
    0
    1. jmarion3 Posted messages 49498 Registration date   Status Contributor Last intervention   5 512
       
      OK and thank you for the follow-up because unfortunately not everyone does the same.....
      Hi
      0
      1. Erig > jmarion3 Posted messages 49498 Registration date   Status Contributor Last intervention  
         
        It's just normal, receiving help and leaving without saying thank you isn't very classy, even if it's too common :(
        Regards
        0