How to use a prepaid card registered in Nintendo eShop on Fortnite

Kargo67 -  
Kargo67 Posted messages 3 Status Membre -
Hello,

My son received a Nintendo prepaid card and entered the code in the Nintendo eShop but made a mistake as he wanted to use it for purchases on Fortnite. It's impossible to use the code on Fortnite since it has already been used in the eShop! How can you pay on Fortnite with funding from the eShop?
Thank you for your help.

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5 réponses

Auk
 
Good evening,
you can start from there I guess:

https://www.nintendo.com/en-us/eshop/faq/

If a purchase has been made, you may have cancellation options as the law states, though merchants certainly don’t like giving refunds.
Try contacting them using the details provided.

edit:
after researching, I found this:

https://se-faire-rembourser.fr/nintendo-e-shop-remboursement/
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Jean20B Posted messages 1861 Registration date   Status Membre Last intervention   2 372
 
Hello, you can use the balance of your account on the Nintendo eShop to purchase content for Fortnite.
Go to the Nintendo eShop, look for the Fortnite page, and check the "In-game items" section. You will be able to use your balance to buy V-Bucks or packs from the Nintendo eShop.


Note: Nintendo eShop prepaid cards can only be redeemed on the Nintendo eShop. You wouldn't have been able to redeem this code directly on Fortnite anyway.
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Kargo67 Posted messages 3 Status Membre
 
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Kargo67
 
Thank you for the response.
Actually, I don't necessarily want a refund; I just want to know if it's possible to transfer the money credited to the eShop to Fortnite... but I can't find out how to do it...
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Kargo67
 
Thank you! You give me hope! Except that I'm really hopeless with all this stuff!
I went to the eShop, then Fortnite, but I can't find any items in the software. I see the Fortnite image, "purchased", but nothing more. As soon as I click on it, it sends me back to the game without giving me the option to choose an item! Can you please help me? Thank you.
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Jean20B Posted messages 1861 Registration date   Status Membre Last intervention   2 372
 
Once you are on the game page (after clicking on the Fortnite image you show in the photo), you need to scroll down to see the items.
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Jean20B Posted messages 1861 Registration date   Status Membre Last intervention   2 372 > Jean20B Posted messages 1861 Registration date   Status Membre Last intervention  
 
are*
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Kargo67 Posted messages 3 Status Membre > Jean20B Posted messages 1861 Registration date   Status Membre Last intervention  
 
Thank you, I found it... with a little help! He had put the money in my account and couldn't access it from his account. So we did a two-factor authentication on Epic and were able to transfer the items as gifts from one account to another... Anyway, thank you for your help.
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Kargo67 Posted messages 3 Status Membre
 
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