SCP Bocchio Cdiscount

sodevilishm Posted messages 3 Status Member -
Paul - 14 May 2025 at 13:23

Hello,

I have received multiple letters and calls from a company SCP Bocchio related to Cdiscount claiming that I owe them €135. They provided an order number that I do not know, and I have never ordered an item of that amount from them. Of course, my account had been hacked so I no longer have access to my account. According to various websites, the best thing to do would have been to ignore them. However, I just received a letter giving me 48 hours to pay these €135 or they will go to the magistrate's court.

I would like to hear from people who have experienced this before and what you did next, or any ideas on what I should do. Lawyer? Police?

Best regards.

34 answers

Answer 1 / 34

Best answer
The best answer is the one that has been validated by our teams.
Mattgt3

I received a similar email. It looks like an African scam!
Don't pay anything until you have received a registered letter with acknowledgment of receipt by post. Only this document has legal validity.
17
1. Selie > Ntx33
  
  You worked there and well done! I have a file with them, no tact, disrespect, they think they can manage my income better than I do! Gentlemen bailiffs, do you think you are above the law? Respect and human dignity are fundamental rights! To those who understand, greetings from me, a common person.
  
  3
2. marie13010 > Ntx33
  
  As I said, I confirm! The "characters" working at "Bocchio and Associates" are awful, they look down on people, have no respect...! That's why I put them in their place. I was ready to settle my dues; I was really about to do it but given the way I was treated, I hung up on "the lady who thinks she’s an important person in the country and speaks badly with her mouth."
  To those who understand, greetings...
  
  3
Answer 2 / 34
Afrikarnak Posted messages 17653 Registration date Status Contributor Last intervention Ambassadeur 14 520

Hello

No need for a registered letter to make a friendly claim.

If you have nothing to do with CDiscount, there are two possibilities:

1- Mistake (Homonymy, etc.).
2- Identity theft.

CDiscount doesn't make up ghost orders..

You can first file a complaint for 'identity theft' by providing a copy of the debt collector's letter supporting your action..

And contact CDiscount by registered letter demanding that they provide you with all the elements related to this supposed debt (Date, items ordered, amount, payment method - probably rejected, identification method of the 'client', delivery address..).
Ask CDiscount to inform its Representative of an ongoing resolution issue (This to avoid future harassment from the firm).

For CDiscount, make your request if possible in the form of a Formal Notice. Don't forget to categorically deny being the source of any orders with them.

https://fr.wikipedia.org/wiki/Mise_en_demeure_en_droit_fran%C3%A7ais

Come back to the Forum if needed..

See you+
19
Answer 3 / 34
diplowave Posted messages 1 Status Member 16

Hello, I just received a bizarre letter similar to the one in my mailbox. I almost threw it in the trash because at first, I thought it was a scam, as I should have legally received it by registered mail, which is not the case. Moreover, I haven't ordered anything from C.discount, I haven't received anything, and I haven't signed anything. I just saw online that other honest people have been harassed by these individuals for years. Tomorrow, I'm going to stop by the gendarmerie.
This is all going to waste my time, it's unacceptable!
16
1. Anthony 71
  
  Hello! I received the same letter and being young and having never dealt with the law or a bailiff, I was afraid of having problems so I paid... as a result, my bank card was hacked and €300 was stolen overnight... (April 19, 2016)
  
  -3
2. Reg
  
  Hello,
  I also received this kind of email from them!! Saying that I had an outstanding payment with Amazon!! I called Amazon and they apologized because they never contacted them... (of course, I owe them nothing..) if this continues, I will contact my legal protection.... have a nice day everyone
  
  3
Answer 4 / 34
B666

Never respond and never pay anything. Let them threaten you as much as they want, ignore them. Are they threatening you? Laugh it off. It will NEVER go to court and they have no power to recover the amount they want to scam you out of.
9
1. Sab
  
  Thank youuuu, for my part I'll let it happen.. we'll see what comes next..
  
  1
  1. Lilicorne > Sab
    
    Hello, so what has it given since then?
    
    3
Answer 5 / 34
max

this firm is complicit in cdiscount scams, an attempt at intimidation
I don't understand why we continue to allow cdiscount to scam people
8
1. Eddy
  
  The problem with these sites is that they rely on banks (Casino with CDiscount, Cofidis with Amazon...) that offer payment plans or consumer credits... when a person fails to pay one or more installments (with generally exorbitant rates...), the banks (Casino, Cofidis...) to avoid hassle and wasting time on small amounts, sell the debts to other organizations (these are not necessarily collection agencies acting on their behalf, contrary to misleading appearances, it could be bailiffs looking to make some extra money...) but they do not inform the consumer that the debt has been bought back even though they are obliged to mention it... so we believe that they are acting properly which is not the case.
  
  3
Answer 6 / 34
gailuron

Hello,
Similar case, I haven't purchased anything from Cdiscount and I've received multiple calls that were almost unintelligible and vague, only mentioning a debt to Cdiscount. Now I get a letter from scp-bocchio, with a simple mention of the amount owed and an undated order number on the front... and on the back what would constitute an acknowledgment of debt (!!) if I signed, with a 'generous' installment proposal. Obviously unacceptable. It’s simply extortion with a storefront ;)
5
1. Juriste75
  
  The SCP Bocchio is a bailiff's office mandated by Cdiscount for debt collection on their behalf. The only reason the letters received are not registered mail is simply because it is an amicable collection service and not a judicial one! There is no legal reason to send the notice of unpaid debts by registered mail! Ignoring a bailiff's notice is undoubtedly the most foolish thing to do, especially when you are given the opportunity to resolve the matter amicably before legal proceedings are initiated! If you have not placed any orders with Cdiscount, the best thing to do is to call the bailiff's office and explain the situation to them…!
  
  -1
  1. alpatfrance > Juriste75
    
    YES but what is their actual phone number because when you're abroad it's not that simple.
    
    0
  2. Monika12 > Juriste75
    
    Hello
    And what if it doesn't concern the person mentioned?
    
    0
2. Pris
  
  Same situation currently. Even though I clearly saw that my account had been hacked. And I alerted them a month and a half ago. Complaint filed, registered letter sent, email sent after receiving a notice of non-payment and now, email from this firm proposing a settlement before bailiff... But CDiscount is turning a deaf ear...
  
  0
3. Alayati
  
  I received a similar email from Bocchio regarding an order I had indeed placed on CDiscount, and upon checking my bank, I found that the fourth payment had indeed not gone through... So I chose to pay what I owed...
  
  0
Answer 7 / 34
Beber3412

Wait until they come to the house... (They will never come, they are scammers.)
5
Answer 8 / 34
jpb06 Posted messages 20 Status Member 4

Hello,

your situation interests me
because I just received a call from that SCP regarding a debt with CDiscount
my intention:
to file a complaint for attempted fraud + simultaneously summon to the district court
for the record, the civil code states that:
the one who claims the payment of a debt must provide proof of the existence of that debt, which must be certain, liquid, and due (this obviously applies to bailiffs as well)
thank you for your responses
4
1. ddd
  
  Hello, I am in the same situation as you and I too will undoubtedly file a complaint for attempted fraud. Where does your request stand? Best regards.
  
  0
Answer 9 / 34
Brigitte Haudiquet

Cdiscount is claiming 381.00 from me for an order supposedly placed using a "banque casino" four-part payment, but I haven't made any order of that kind. My credit card was lost, and it is possible that someone placed an order. I reported this to my bank, which is issuing a new credit card and has blocked the site. I have documents proving that fraud was committed on my credit card. What should I do... Should I notify my bank, which could help me, or something else...?
3
Answer 10 / 34
gbef

Hello, following a series of SMS messages (no emails) received regarding a payment request in favor of Cdiscount from SCP Bocchio, the person I spoke to on the phone asked for the recipient number of the SMS messages. This number was associated with an unknown name in their database. Without further discussion, she promised to remove it from their records. To be continued. (The phone conversation took place a few minutes ago; I will update you if this continues.) I have no complaints about the phone behavior at Bocchio. Best regards, gb
3
1. bordeaux333333333333333
  
  After the numbering errors, it happens, and people change their numbers every day, and those same numbers are quickly put back into service, so it's normal. Then there are the good-faith people who call back to say that it's not the right number right away, but waiting three months to say that it's a fake number is pushing it. After that, you just need to do a reverse directory lookup to know who is calling you and whether it's a premium-rate number or not.
  
  0
2. Chris2B
  
  Same for me, the name didn't match, they very politely told me that they were removing my name.
  
  0
Answer 11 / 34
ChopSauce

An amicable arrangement? They charged you a reduced amount even though you probably owed nothing...
(those people are too nice ;-)
3
Answer 12 / 34
Sab

Hello, likewise I just received a letter from them... I didn't order anything from Cdiscount and moreover the postal address on the letter is incorrect, but my mailman insisted on forwarding it to me...
I won't follow up on this letter until I receive a registered letter (since that is the mandatory procedure).
2
Answer 13 / 34
ZennetCode Posted messages 185 Registration date Status Member Last intervention 55

Hello,
I think the easiest way to solve this problem is to contact your lawyer. On the other hand, this firm of bailiffs exists and works, among others, for C Discount.
1
1. zé
  
  I was also a victim of the scam, one response: contact your legal insurance if you have one and especially file a complaint immediately either at the gendarmerie or the police station in your area or by registered mail with acknowledgment of receipt to the public prosecutor.
  C discout is a company that's beneath everything, their customer service is awful as well as their client service. AVOID AT ALL COSTS!
  Best regards
  
  0
Answer 14 / 34
Liouette

Hello
All through what I've been reading, I believe that clients are being intimidated into paying. However, any attempt at intimidation is punishable by law. Let me share my experience: from June 6, 2017, until last week, I received numerous letters from Banque Casino via the Videdressing website informing me that I owed the sum of €51.32. I did not respond because it was not justified.
I received a letter from Vocchio demanding that I pay this amount and reminding me (without any accusatory intent) that any attempt to evade payment by blocking one’s credit card is punishable by a very heavy fine and... and... I specify that in 8 months, I had to block both of my credit cards due to 2 fraudulent charges and an attempt at fraudulent charges.
The Bocchio office was unable to tell me what the amount mentioned above corresponded to. In fact, I only owed €8.68, which was paid through other means.
I asked the Vocchio office for a letter indicating that the dispute is closed. Two attempts but no postal letter appeared on my desk. I will appeal to my legal assistance to seek compensation for the letter I received from Vocchio and for their ERROR in demanding €51.32 from me unjustly. The internet is capable of both the best and the worst, certainly, but I understand that the image of this office is not satisfactory. Defend your rights. There are still honest people out there.
Looking forward to hearing from you.
1
1. Doro
  
  Hello everyone, I did receive a message from this debt collection agency, but I did indeed make a purchase at Discount. The first two withdrawals went through, and my bank refused the third one. I was then contacted to pay the amount of €60, which corresponded to my monthly payments. I assure you this is not a scam; it’s rather the banks that need to settle accounts, I think... Moreover, despite the late payment, this company contacted me to pay without any surcharge.
  
  0
2. Doro
  
  Correction: my purchase was made at Amazon; it was an electric cooler that can heat and cool.
  
  0
Answer 15 / 34
mfd

Hello,

I also received a letter telling me to pay quickly but with a Basic-Fit gym.
1
1. Han
  
  Well, what did you do, man, in the shit with this room?
  
  0
Answer 16 / 34
Doro

I have dealt with collection agencies that behaved abominably, but today was not at all the case. So when I read certain comments, I wonder who is really dishonest in this matter... And those who have truly been wronged should not speak anonymously; I am willing to provide my contact information for those who wonder if I am a real person.
1
Answer 17 / 34
zaza

My sister had a withdrawal from her bank account from this company even though she is 85 years old and does not have the internet. She had to block her card, and a second withdrawal occurred a few days later. It seems like everything has returned to normal now, and all the amounts and card fees were covered by her bank.
2
Answer 18 / 34
Ginpan

The first thing to do, of course, is not to respond. SCP Bocchio is supposed to be bailiffs. They usually send letters by registered mail, not by email.

The second thing is to check ALL your accounts once a week if you’re not already doing so. If you have a daughter/son, they could use your banking information to order things, and sometimes this can lead to this kind of problem (when I was in high school, a Muslim girl secretly used her mother's credit card to buy sex toys).

In any case, don’t stress, for there to be a case, there must be evidence. If you didn't sign for the package, it could have been stolen from your porch or may never have existed. In this respect, no evidence means no legal action can be taken against you.

Finally, go to the police station with a printout of the email and explain the situation. Ask to file a report. It will take you 20 minutes, and at least you’ll have proof in case someone commits identity theft.
1
Answer 19 / 34
Ptitmere82 Posted messages 2 Status Member

Hello everyone.
I'm in the same situation,
I received a text from Bocchio inviting me to settle my "debt"
I saw your forum and so I checked my Cdiscount account, and there was the surprise.
3 orders for wine, totaling 3x664€. I almost felt sick, luckily I don't have my credit card linked to the customer account.
I called Cdiscount directly, and they told me to file a complaint at the police station. Which I did within the hour.
I realized that my email address had been hacked.
The police told me that by filing a complaint, I am protected from any actions from the bailiff.
To be continued
Now I am sorting through my accounts that I might have on shopping sites, because I won't be fooled twice.
0
1. Ptitmere82 Posted messages 2 Status Member
  
  So I sent to Cdiscount a copy of the official report, along with a letter regarding the so-called orders placed, and a copy of the email from Cdiscount asking me to file a police report.
  
  0
2. bordeaux333333333333333
  
  You'll also need to send a copy to the bailiffs because they are in charge of your case.
  
  0
Answer 20 / 34
Marine

I just received a letter from the same bailiff this morning, regarding an order that does not appear in my history.
After calling the office, it turns out that this is an order that was placed and delivered to my home... except that I never ordered this product...
There has been identity theft on my Cdiscount account...
Conclusion: filing a complaint at the police station, and sending a copy of the complaint to the bailiff!!!
0
1. Battiste.h Posted messages 1 Status Member
  
  Hello, I was being harassed by them and I’m receiving a lot of emails saying that something will happen in court even though I haven’t done anything, just created an account to shop later at Cdiscount. I’m only 13 years old and I think my account has been hacked.
  
  0
2. bordeaux333333333333333
  
  So your file is classified, and who provided you with the procedure to follow?
  
  0

SCP Bocchio Cdiscount

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