Missing "cam module" on SHARP AQUOS TV

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sandra6866 -  
Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   -
Hello,

I have a Sharp Aquos TV and since yesterday I can no longer receive the channel TF1, my screen is black and it says "missing CAM module". I don't understand, when I go to the TV sources a key appears in front of the TF1 channel. It’s the only channel that doesn’t work and I don’t understand why. I would like to specify that I have not activated parental control or hotel mode.

I don’t know how to fix the problem; if someone can help me, I thank you in advance.

3 réponses

Andy31200 Posted messages 26918 Registration date   Status Modérateur Last intervention   12 197
 
Hello Sandra,
It's a bug...try unplugging everything, HDMI cables, antenna, and power plug, wait five minutes, and plug them back in.
If that doesn't work and if you have access to the menu, do a "reset" or "return to factory settings" or "initial setup" (see menu) but you will have to redo the entire installation and settings.

--
I call a spade a spade *
     *in French in the text
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