Error code 0X00829C98 HW-WATCHDOG C

Geormo Posted messages 3 Status Membre -  
 laurent-adsl -
Hello,
Please, I am using Windows 10 and I would like you to help me troubleshoot my HP Officejet 5230, which is displaying the following code on its screen: ERROR CODE 0X00829C98 HW-WATCHDOG C. Thank you in advance.
Best regards.

2 réponses

bazfile Posted messages 58425 Registration date   Status Modérateur Last intervention   20 244
 
Hello.
Your printer is new and therefore under warranty, so return to customer service.
or
See https://h30434.www3.hp.com/t5/Printing-Errors-or-Lights-Stuck-Print-Jobs/GETTING-ERROR-CODE-0X00829C98-HW-WATCHDOG-C/td-p/6682975

Also see http://www.rechargeimprimante.fr/2015/05/08/comment-rgler-une-erreur-de-type-0x00759c98-hw_watchdog-c-sur-votre-imprimante-hp/

bazfile
Moderator/Security Contributor.
A hello, a reply, a thank you are always appreciated.
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Geormo Posted messages 3 Status Membre
 
Indeed, so hello and thank you bazfile.
But it's still not working, ''HP Print and Scan Doctor'' indicates that the warranty has expired.
Thank you again and see you later.
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laurent-adsl > cath75010
 

Hello

I had the same issue. Looking online, I saw that I needed to disassemble the inside (HP Envy 6220 printer) because there is a reset button.

I started to take it apart and, seeing the display ribbon cable on the front that I unplugged and plugged back in, I thought I would turn it on to check.

I turned it on by plugging in the power cord, then unplugging it, and plugging it back in while holding down the Power button, and by magic, it worked again. So in the end, I put the screws back without having to reach the reset button (on the left side).

Good luck with your search.

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