Printers with Windows 11

Fanfan_0873 Posted messages 5 Status Membre -  
 jackohsamui -
Hello,
I just signed up for CCM.
This isn't a question but rather information. On Windows 11, many users are complaining that their scanner is not working while the printer does.
The solutions seen online suggest updating the driver. It's simpler. Perhaps the Twain driver is the issue! Before the first use of the scanner, you simply need to turn on the printer before starting the PC, otherwise Windows 11 won't recognize the driver. After that, everything works fine and you can turn on your printer at any time.
I hope I was able to help you.
See you soon everyone
François

13 réponses

Thierry
 
Hello Fanfan
Here is the error message in full: "The device could not be locked. Check that no other application is currently using the device (..4630)"
Thank you in advance
Thierry
2