Application is failing - C:\windows\system32\dwm.exe

Yam_9084 Posted messages 2 Status Membre -  
MPMP10 Posted messages 47049 Registration date   Status Membre Last intervention   -
Hello,

I have been experiencing a problem with my computer for the past few months.
When I use certain programs (mostly games), a black screen appears for a few seconds, and then I regain control of my PC.
After these black screens, some background applications remain frozen and need to be closed with the task manager.

Here is the error report I managed to obtain through my control panel:

Source
Desktop Window Manager

Summary
Stopped working

Date
‎19/‎09/‎2021 20:29

Status
Report sent

Description
Path of the failing application: C:\Windows\System32\dwm.exe

Problem signature
Problem event name: APPCRASH
Application name: dwm.exe
Application version: 10.0.19041.746
Application timestamp: 6be51595
Faulting module name: ism.dll
Faulting module version: 10.0.19041.1237
Faulting module timestamp: 68371cb1
Exception code: c0000005
Exception offset: 0000000000088c1a
OS version: 10.0.19042.2.0.0.256.48
Locale ID: 1036
Additional information #1: f501
Additional information #2: f5011ca9354ee35eccbe150c124eaa0e
Additional information #3: 5ed6
Additional information #4: 5ed6fe71e65e19e2a2200a04e76ba245

Additional information about the problem
Bucket ID: a13cf847fc5e81bad1bb30a7e1775a1f (1277668416890034719)

I would like to avoid resetting to factory settings.

Does anyone have an idea of how to proceed to no longer have this issue, which is becoming increasingly recurrent?

Thank you very much
Sacha

Configuration: Windows / Chrome 93.0.4577.82

1 réponse

MPMP10 Posted messages 47049 Registration date   Status Membre Last intervention   18 860
 
Hello,
https://www.malekal.com/dwm-exe-resoudre-les-plantages-ou-utilisation-anormale-de-la-cpu-sur-windows-10/

--
If money has no smell, women have a great sense of smell.
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