The touchpad on my Thomson laptop is not working anymore.

Solved
Bralima Posted messages 4 Status Membre -  
kaneagle Posted messages 86259 Registration date   Status Modérateur Last intervention   -
Hello, my touchpad isn't working. I've already tried: going into the settings to enable the touchpad, pressing fn F2,
uninstalling the drivers, and even reinstalling my PC (Thomson neo thn14b). I don't know what to do anymore, if someone could help me please.

3 réponses

Panth33ra Posted messages 23036 Registration date   Status Membre Last intervention   Ambassadeur 2 345
 
Hello,
Check if the "F9" key on your touchpad is activated or not?


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Bralima Posted messages 4 Status Membre
 
Hello, for me the key is F2 and it is indeed disabled.
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Panth33ra Posted messages 23036 Registration date   Status Membre Last intervention   2 345 > Bralima Posted messages 4 Status Membre
 
Not the F2 key, but the F9 key as shown in the picture!
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Bralima Posted messages 4 Status Membre > Panth33ra Posted messages 23036 Registration date   Status Membre Last intervention  
 
Yes, but it doesn't matter.
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kaneagle Posted messages 86259 Registration date   Status Modérateur Last intervention   14 671
 
Hello,

Press Windows + R
Type --> winver and OK

What's the version?

Example image:

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Human beings are at their best when things are at their worst.
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Bralima Posted messages 4 Status Membre
 
The version is 1909

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Panth33ra Posted messages 23036 Registration date   Status Membre Last intervention   2 345 > Bralima Posted messages 4 Status Membre
 
Hello,
Your Windows (v1909) is no longer up to date. Upgrade to version 21H1 (May 2021)... https://www.commentcamarche.net/informatique/windows/1195-windows-10-21h1-telecharger-et-installer-la-mise-a-jour-de-mai-2021/
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kaneagle Posted messages 86259 Registration date   Status Modérateur Last intervention   14 671
 
You can update it with -->> MediaCreationTool21H1 <<--
Run it
Check --> Upgrade this PC now

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Human beings are at their best when things are at their worst
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