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Vertical line on print page

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kenzologlife Posted messages 59 Registration date   Status Member Last intervention   -  
kenzologlife Posted messages 59 Registration date   Status Member Last intervention   -
Hello everyone!

I am writing to ask for your help with my printer.
Indeed, my printer was working fine until
now, when I start a print job, the page comes out with a vertical line
a few centimeters wide that wipes out the text in that part of the page.
There are no error messages on the printer or during printing.
First, I blew out the printer to remove dust and then
cleaned it, but I still get the same result.
I don't know what to do anymore.
Thank you in advance for your suggestions.
Here is the make and model of the printer:
LaserJet Pro M102a.

I am attaching a photo of the print.

3 answers

  1.
    Panth33ra Posted messages 23147 Registration date   Status Member Last intervention   Ambassadeur 2 361
     
    Hello,
    Your printer works with "toner." The toner cartridge is coupled with an imaging drum. The latter must be changed with every toner replacement (or every 2 cartridges). If horizontal lines appear, you need to change this drum.

    Source : https://support.hp.com/fr-fr/document/c05297985#AbT9

    P.S. : I prefer ink cartridges, which are less cumbersome to use than toner.

    --
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  2. kenzologlife Posted messages 59 Registration date   Status Member Last intervention  
     
    Thank you for your analysis.
    I checked, indeed the drum was stained with black ink, which probably caused the vertical band on my paper during printing.
    So I cleaned it and inserted it, everything is correct, no stains on a page.
    However, I will plan for a replacement.

    Thank you thank you thank you!!!
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    1. Panth33ra Posted messages 23147 Registration date   Status Member Last intervention   2 361
       
      Also, remember to check if your printer has a used toner cartridge. You'll need to change it as well if it prompts you to (a message will appear).
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  3. kenzologlife Posted messages 59 Registration date   Status Member Last intervention  
     
    Okay, noted
    Thank you
    0