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White lines when printing

Pico51 Posted messages 846 Status Membre -  
Pico51 Posted messages 846 Status Membre -
Hello,

I have a slight issue with my HP Deskjet 5940 printer. Indeed, as mentioned in the title, when I print, I get irregular white lines on the page, which results in some lines of text being cut off at the bottom.
I thought it might be a cartridge problem, but with a new one, the result was even worse.

Do you have any idea what I could do to resolve the issue?

Thank you.

Configuration: Windows 7 / Firefox 50.0

--
Pico ;)

2 réponses

Réponse 1 / 2
s_t_s Posted messages 725 Registration date   Status Membre Last intervention   340
 
A good head cleaning, or maybe two or more, should (we hope) be enough to solve your problem. Now, I don’t know if you can see where this tool is ^^
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Pico51 Posted messages 846 Status Membre 69
 
Unfortunately, I don't have the equipment to manually clean my printer cartridges. Is it not possible to do an automatic cleaning? That option was available in older versions of Windows.
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s_t_s Posted messages 725 Registration date   Status Membre Last intervention   340 > Pico51 Posted messages 846 Status Membre
 
It still exists, but the options depend on the manufacturer, not on Windows. Go to "Start," then to "Devices and Printers." Right-click on your printer, you will find "Printer Properties," and there you should find a "Maintenance" tab.
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