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My printer is not printing the correct colors

Jeicko -  
glg29 Posted messages 29751 Registration date   Status Contributor Last intervention   -
Hello everyone,

I have an Epson XP-455 printer.

For the first few months, I didn't have any particular issues.
Recently, I've been unable to print the correct colors.
For example: When I try to print yellow, the printer prints pink.

I work with a MacBook Pro and use the Adobe suite, specifically Illustrator, and I set my colors to CMYK for printing.

Having a limited budget, I opted for this printer, and now I find myself going to print at Office Depot..

I hope you can help me. Thank you.

7 answers

  1.
    Panth33ra Posted messages 23135 Registration date   Status Member Last intervention   Ambassadeur 2 364
     
    Hello,
    Does your Epson XP-455 printer use original Epson ink cartridges?

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  2. Jeickoo Posted messages 2 Registration date   Status Member Last intervention  
     
    No, I don't use the Epson brand; I use the same reference adapted to my printer.

    I imagine it's not ideal, but it has always worked until now.

    Here's what I use:

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    1. Trezor
       
      Hello, the problem comes from compatible cartridges. The inks used are not always the same and are sometimes of poor quality. Worse, they can damage the printing system. Solution: replace them with brand cartridges to achieve high-quality prints.
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  4. Jeicko
     
    Hello,

    I'm reaching out to you because I bought an original black Epson cartridge to try before purchasing all the colors.

    The problem is the same; I tried to print a document in black and it came out blue.

    Any other ideas?
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  6. glg29 Posted messages 29751 Registration date   Status Contributor Last intervention   4 582
     
    Hello,
    Are the cartridges in their respective places in the print head?
    Is a test page printing correctly with all the inks?
    Best regards.

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  7. Jeicko
     
    Thank you for responding,

    I just checked what you asked me.

    - Yes, the cartridges are in their respective places in the print head.

    - No, the test page is not printing correctly. Right now, we're dealing with blue shades; a few weeks ago, it was pink.
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    1. glg29 Posted messages 29751 Registration date   Status Contributor Last intervention   4 582
       
      Good evening,
      Epson and other brands have poor support for generic cartridges, so if there are shades of one color or another during a test, it would suggest that the print head might be the cause. This is just a hypothesis, of course, but the symptoms seem to point to this part of the printer as being responsible for the issues.
      Best regards.
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  8. Jeicko
     
    I will research this. Thank you for your help.
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    1. glg29 Posted messages 29751 Registration date   Status Contributor Last intervention   4 582
       
      You're welcome, I hope for you that it's less serious than that!
      Best regards.
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