HP 3833 not printing colors

Question

Hello, my HP 3833 printer is not printing in color. I can make color copies and they are of good quality, but every document I want to print from my computer comes out in black and white. In the "printer properties" I do not have a color tab or "print in grayscale." I don't know what to do. Thank you.

jesuisfacheaveclesimprimantes · Accepted Answer

Hello Alphonse,
Thank you for your feedback.
I don't know you, but if I could give you a kiss to thank you...
Well, right now it's not really recommended...

I want to point out that I'm recording this to thank you and benefit the community.
I struggled for hours with my HP OfficeJet 3833 printer which stopped printing colors on my Windows 10 PCs.
I reinstalled the drivers and it worked, but the next day nothing...
I should note that I wasn't affected by the issue on Android (tablet, phone).

Your solution is the right one, but you need some knowledge to carry out the manipulation.
Apparently, the solution applies to several printers as yours is different.

I'm going to try to detail the procedure for average users:

Click the Start button in the bottom-left corner of the Windows window, select Run, type “regedit” and validate the user account window.
Be careful, you have access to the registry; be cautious!! (do not delete anything)

Then go into the hierarchy to find your printer:

In the folder "PrinterDriverData" (Example for my case) ==>

Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Print\Printers\HP OfficeJet 3830 series [07991E]\PrinterDriverData

Then right-click in the left window: "new" "DWORD 32-BIT value"

Name it "ColorPrinting"

Then double click on the newly created value and in "Value data" set it to 1 (enable)
Then exit.

And there you have the option for color or black and white in your printer driver!!

A thousand thanks Alphonse :)

Anonymous user · Answer

Hello, Found this: https://support.hp.com/fr-fr/product/hp-officejet-3830-all-in-one-printer-series/7172321/model/11503710/document/c04761765

glg29 · Answer

Hello, Uninstall the printer, no trace of it left on the PC, disconnect it from the computer and then restart the computer. Download and install this driver/software suite, OJ3830_Full_WebPack_1119.exe. During the installation procedure, reconnect the printer to the PC when prompted. In principle, this should resolve the issues. Best regards.  -- The person who does not bring joy upon arrival always brings joy upon departure! Breizh a tao

musie86 · Answer

Yes, absolutely, I think it comes from the software and the print settings... but I can't find the solution.

musie86 · Answer

Thank you for your help. The printer being new and absolutely needing to print for my work, I took it back to the store and got a refund...

greymouse · Answer

download "HP ePrint + jetAdvantage"

Je · Answer

Install the printer driver for the 5520.

AlphonseZeratul · Answer

Hello,

to all those whose network printer dialog box no longer displays the "Color or Black and White" option, you need to search for the registry key corresponding to your printer and add the ColorPrinting key with a value of 1. See screenshot.

Let me know if that works for you!

++

AlphonseZeratul · Answer

Hello,

Yeah ... I admit ... I was too lazy to elaborate, thinking that if someone needed to use this, they would ask for details if they couldn't manage it. Luckily, it fell to you ;-)

Thanks for taking the time to elaborate.
And it worked for me too with 2 different (HP) printers.

One tip for everyone who is afraid to venture into the registry: it is possible to back it up before making any changes... it's safer.

Otherwise: you're welcome! (I also posted this solution on the HP website/forum)

kiki · Answer

I have an Epson WF-2630 printer.
For some time now, all the photos I print come out orange.
The four cartridges are in good condition.
Is there a solution?
Can someone help me?
Thank you in advance. Kiki

Tel · Answer

Thank you! I've been struggling for an hour.

FanouBoy · Answer

A big thank you, the tweak on the registers worked perfectly, my HP3830 has regained color!!! Thanks Alphonse for the solution and I'mangrywithprinters for the details of the process!!!

HP 3833 not printing colors

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