PC can no longer connect to mobile hotspot.

Solved
Maria2058 Posted messages 18 Status Member -  
Didi64_549 Posted messages 2832 Registration date   Status Member Last intervention   -
Hello,

My Asus PC spontaneously can no longer connect to the mobile hotspot of my Samsung G40 smartphone.
The Wi-Fi connection is indeed activated on the PC. On the mobile hotspot settings page, it does not recognize my smartphone, the page is grayed out. However, in the Wi-Fi settings, the smartphone properties are well known in "Manage networks"! But it does not appear in the available Wi-Fi networks during the search mode. Network reset done with no success.
The day before it worked, and the next morning it was impossible.
Last Windows 10 update date was 04/26/21 (issue the next day) kbps 4023057 and on 04/16/21 kb5001330.
With this info, could anyone please give me a solution? My situation does not allow for any other internet connection than my smartphone. No router
Thank you for your insights. Have a good evening.

Configuration: Android / Chrome 87.0.4280.141

5 answers

  1. maria2058
     
    Hello,
    Yes, and I can't connect,
    However, on this backup tablet, the mobile hotspot works well with my smartphone.
    3
    1. Aquaran88 Posted messages 160 Status Member 49
       
      Hello, make sure that the sharing from your phone is set to 2.4 GHz and not 5 GHz, otherwise older devices will not detect it.
      19
    2. brupala Posted messages 111146 Registration date   Status Member Last intervention   14 448 > Aquaran88 Posted messages 160 Status Member
       
      Absolutely, yes,
      although by default, it should be set to 2.4, precisely for the reason you mentioned.
      4