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Enter the printer's BIOS

coltsc -  
 alysse -
Hello,

I suddenly have a problem today with my HP C4580 printer. It displays the message "Damaged or missing cartridge" even though the cartridge was recently changed (non-original cartridge).

I saw a procedure that seems foolproof on the website but it requires entering the printer's BIOS.

How do you access the printer's BIOS?

Thank you for your responses.

JF

Configuration: Windows / Chrome 89.0.4389.128

3 answers

  1.
    Don_Carlos Posted messages 382 Status Member 52
     
    Hi, it’s not exactly the same model but it's worth trying BertMdk's method in this post https://forums.commentcamarche.net/forum/affich-19146623-cartouche-absente-ou-endomagee-c4280.
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    1. COLTSC Posted messages 47 Registration date   Status Member Last intervention  
       
      Good evening,

      The method doesn't work, even when pressing the red cross three times at the end of the process instead of two, as suggested by a participant.

      I had found a post that provided another method but it started with "You need to enter the BIOS, see above." I couldn't find the "above," hence my post to ask how to get there.

      If you could help me find that post, or another one on the subject, that would be great.

      JF
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