Pilotes Thomson neo14-2wh32 Solved

Question

Hello, after reinstalling Windows 10 version 20H2, I'm encountering two problems on my PC.

The first is that no audio output device is installed, yet there were some before. I tried the built-in repair tool unsuccessfully. When I go to the Device Manager, the audio, video, and game controller appears in the hidden devices with the driver: Microsoft Splitter Service Proxy. When I use my two Sony headsets via Bluetooth, they work correctly.

The second problem is that I no longer have the battery charge indicator, so I always have to use it plugged in. In the Device Manager under Batteries, the installed driver is: Microsoft AC Adapter. I checked the system icons, and the battery does not appear.

If anyone has a lead or a solution, I'm open to suggestions. Thank you in advance.

Tony · Accepted Answer

Hello,

After some research, I found a solution to my problems.

I went to this site, https://www.station-drivers.com/inde...id=225&lang=fr, and I downloaded the driver pack associated with my Intel chip, specifically an Atom Z3735F, and for my OS Windows 1 32-bit.

After installation and reboot, the sound as well as the battery icon came back, by the way, I have no more hardware without drivers in the device manager.

If this can help others.

Redbart · Answer

Hello
to be consulted until the end
https://forum.touslesdrivers.com/reponses.php?v_code=1&v_message=1104059&v_pm=5&v_pr=2

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Tony · Answer

Hello Redbart,  Thank you for the quick response and for the link, I tried driver backup with the provided drivers. It doesn't change anything, even when uninstalling the ones present.

Tony · Answer

Hello Redbart, thank you for the reply and the link.  I used the driver backup from the download link, but I still can't install the battery and audio drivers, unless I'm using it incorrectly.

Redbart · Answer

Sorry, I didn't look any further, seeing that the manufacturer didn't bother to build a support site, they're not going to survive, a shame for the customers already engaged.

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Take the time to comment!
A thank you is appreciated.
Mark as resolved if your issue has been fixed. I address everyone informally.
Vaccinate, vaccinate, vaccinated.

Tony · Answer

Yes, it's a pity because I’m not the only one encountering problems. With your link, I already have support with all the drivers, which Thomson doesn't even offer. The problem might be due to something else.

Redbart · Answer

continue to request Windows updates, it may find a compatible driver
often some problems displayed in the control panel are resolved this way

Take the time to comment!
A thank you is appreciated.
Mark as resolved if your issue has been solved. I use the informal you for everyone.
Vaccinate, vaccinate, vaccinated.

madmyke · Answer

Hello

Thank you for participating in this forum.
It seems that your issue has found an answer.

If the answer satisfies you, I invite you to mark it as resolved; it’s very simple.

Please click on >THIS LINK<

Best regards

Pilotes Thomson neo14-2wh32

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