Blackview quick step is not responding
Solved/Closed
Fanny
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TecNeyt Posted messages 81 Status Member -
TecNeyt Posted messages 81 Status Member -
Hello,
My Blackview BV6300 phone keeps showing "Quickstep keeps stopping," which prevents me from accessing the settings.
Earlier, two apps crashed in the same way, 20minutes which I uninstalled/reinstalled and Gmail. I rebooted my phone and Quickstep started crashing.
I tried a reset according to https://www.appareilsmobiles.fr/fr/reset/blackview-bv6300-pro but I have no improvement
Could someone please help me?
Thank you!
Configuration: Windows / Chrome 88.0.4324.190
My Blackview BV6300 phone keeps showing "Quickstep keeps stopping," which prevents me from accessing the settings.
Earlier, two apps crashed in the same way, 20minutes which I uninstalled/reinstalled and Gmail. I rebooted my phone and Quickstep started crashing.
I tried a reset according to https://www.appareilsmobiles.fr/fr/reset/blackview-bv6300-pro but I have no improvement
Could someone please help me?
Thank you!
Configuration: Windows / Chrome 88.0.4324.190
2 answers
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Hello,
You're not alone; I experienced the same issue and so did someone in my family (and many other people), the latest version of Android System WebView is the cause of this problem.
The article from Presse Citron explains everything very well and the steps to fix this issue: https://www.presse-citron.net/vos-applis-android-crashent-depuis-ce-matin-voici-comment-y-remedier/
Otherwise, you need to update Google Chrome and Android System WebView from the Play Store; it works for some people.
Have a nice day!
Best regards,
\TecNeyt/
