Unwanted subscription to Amazon Prime

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Nad13 -  
jag72 Posted messages 14864 Registration date   Status Member Last intervention   -
Jag72, I am in the same situation as you. I am very disappointed with Amazon.
What was supposedly a free trial of Amazon Prime has turned into a subscription, and I have just been charged 49 euros.
I never thought Amazon would stoop to such practices.
I suppose I will never be refunded this amount and I will not order from them again.
I am canceling my account.

5 answers

  1. diablo13800 Posted messages 3469 Registration date   Status Member Last intervention   1 872
     
    Hello,

    A topic has already been opened on this subject:
    https://forums.commentcamarche.net/forum/affich-33734995-amazon-digital-prelevement-se-faire-rembourser-les-49-euros

    Some people have been refunded by calling Amazon's customer service.
    https://www.amazon.fr/gp/help/customer/display.html?ie=UTF8&nodeId=559912&ref_=footer_gw_m_b_cs
    Section "Amazon Prime"

    What was supposedly a free trial of Amazon Prime turned into a subscription and I have just been charged 49 euros.
    I didn't think Amazon would stoop to such practices.


    It's not like it was stated that beyond the trial month an annual subscription of €49 would be implemented.
    It's even written in big here:
    https://www.amazon.fr/amazonprime

    To conquer without peril is to triumph without glory.
    Pierre Corneille, Le Cid
    2