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AMAZON PRIME Subscription at €5.99

Roro -  
T3chN0g3n Posted messages 5221 Registration date   Status Membre Last intervention   -
Hello,
After several contacts with customer service, they are asking me to re-register my credit card on my Amazon account, otherwise they will not be able to process the refund of the amounts wrongly charged, which I do not wish to do. Moreover, they have again charged €5.99 on March 23, 2020, which means they still have my bank details... Do I really have to re-register my credit card to get the refund? Thank you for your help.

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MPMP10 Posted messages 46962 Registration date   Status Membre Last intervention   18 836
 
Hello,
Yes otherwise the situation will remain stalled.

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