Proximus decoder error SYS_1

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Jumbaba Posted messages 5 Status Membre -  
Jumbaba Posted messages 5 Status Membre -
Hello,
when I turn on my decoder, it starts (checking the decoder and genius connection) and asks for my line number and pin code. Normally, this is supposed to be registered.
I enter the line number and the pin code (yes, it's the correct line number and the correct pin) then Error "SYS_1".
Does anyone know how to fix this?
Thanks in advance
I have a v6 decoder.

2 réponses

STARGATE43 Posted messages 13754 Registration date   Status Contributeur Last intervention   2 644
 
Hi,

The only alternative is to call Proximus and ask them what to do, reset and all that...

Not sure they will answer at this hour though ;-)

Just in case, here’s a free number: 0800 33 800.

Or you could go to a Proximus shop near you tomorrow, I believe they’re open on Saturdays ;-)

But have you even checked the Proximus forum? According to that forum, the outage is on their end, so there’s nothing you can do but wait.

There’s actually a discussion about this outage in a thread from about a year ago, research and reading go hand in hand ;-)

CLICK►►► https://fr.forum.proximus.be/proximus-pickx-7/erreur-sys-1-sur-decodeur-53083 ◄◄◄

Regards, have a good evening and a nice weekend ;-)

PS: It took me less time to find this than to write my reply ;-)

--> NO PROBLEMS, ONLY SOLUTIONS <--
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