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Unable to open my web browsers

Stevo50 Posted messages 3 Status Member -  
MisteryBean Posted messages 8948 Registration date   Status Moderator Last intervention   -
Hello, since yesterday I have been unable to open Google Chrome or Microsoft Edge, even in safe mode, no virus has been detected, I have tried a lot of things but nothing works, I can't uninstall them because I have no way to reinstall them on my PC afterwards, I am using Windows 8, if someone can help me that would be great I need access to them for work.

3 answers

Answer 1 / 3
MisteryBean Posted messages 8948 Registration date   Status Moderator Last intervention   1 292
 
Hello, 

I am unable to open Google Chrome or Microsoft Edge


What do you mean? Do you have an error message?

Have you tried installing Firefox or SRWare or others?

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Stevo50 Posted messages 3 Status Member
 
No message appears, and I can't install Firefox or anything else because I only have one PC.
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Answer 2 / 3
MisteryBean Posted messages 8948 Registration date   Status Moderator Last intervention   1 292
 
In Cortana/search, type IE, click on Internet Explorer to see if it launches

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Security contributor.
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Stevo50 Posted messages 3 Status Member
 
Yes, it works.
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Answer 3 / 3
MisteryBean Posted messages 8948 Registration date   Status Moderator Last intervention   1 292
 
OK, we will see what happens, but we need to choose a forum.
Either here or Cnet, we shouldn't proceed on two forums:
https://forums.cnetfrance.fr/desinfection-pc-virus-malwares-et-logiciels-indesirables/6644523-impossible-d-ouvrir-mes-navigateurs-internet#post6644539

Tell me what you want to do?

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Security contributor.
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