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Internet connection is fine but no browser is working.

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Justine -  
 Dan -
Hello,

It's been about two days since my computer (Asus) has been having issues. At first, the internet was really slow to load, especially for videos, but now I can't open any page, whether on Chrome, Mozilla, or Internet Explorer. It says "this site is unreachable, the page took too long to respond." Besides that, the Wi-Fi connection is working, the network is there, and I can use Spotify on my computer without any problem...
So I'm concluding that there's an issue with the browsers, but since I absolutely don't know anything about this, I have no idea how to fix it...
I'm in the middle of exam season, so this issue really couldn't have come at a worse time, and I don't know who to turn to!
Thanks in advance for your tips..!

2 réponses

Réponse 1 / 2
kaneagle Posted messages 86259 Registration date   Status Modérateur Last intervention   14 669
 
Hello,

Press Windows + X
Select --> Command Prompt (admin)

Type these 7 commands and press enter after each:
ipconfig /flushdns
netsh winsock reset
netsh winhttp reset proxy
netsh winhttp reset tracing
netsh winsock reset catalog
netsh int ipv4 reset catalog
netsh int ipv6 reset catalog

Restart the pc.

Human beings are at their best when things are at their worst.
28
Justine
 
Thank you, I just did it and I was indeed able to access Google Chrome again, but the browsing is still very, very slow.
Could this be due to a virus?
0
zebulon34
 
Thank you very much for sharing knowledge and skills, a pleasure to break down under these conditions. Beautiful life to all.
0
Dan
 

Thank you for the effective troubleshooting solution! I had the same issue with Win 10 and everything is back to normal!

0