SHOWROOM PRIVÉ to avoid !!!!

Eneria_1447 Posted messages 1 Status Membre -  
showroomprive_serviceclients Posted messages 782 Registration date   Status Membre Last intervention   -
***** HELLO.
I bought a clueless watch on the SHOWROOM PRIVÉ site for 49.90 instead of 200 euros, what a great deal!!!! But when the product arrived, it was a DISASTER. The dial of this watch is mother-of-pearl, and there’s a huge bump on the mother-of-pearl, it’s the only thing you can see, impossible to wear. Moreover, adjusting it to fit my wrist was very complicated and hard to open. I compared my watch with one from a friend who bought directly from the clueless site, and there was no comparison, the dial had no bump on the mother-of-pearl and adjusting it to my wrist was a breeze!!!! SHOWROOM PRIVÉ SENT ME A COUNTERFEIT, AT THAT PRICE, IT ALL MAKES SENSE!!!! THIS SITE SHOULD BE BLACKLISTED!!! For my first order with you, I am quite disappointed and I await your response. It’s easy to scam people but much harder to resolve the issue!!!! COUNTERFEIT -!!!!!!!!!!!
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7 réponses

bazfile Posted messages 58429 Registration date   Status Modérateur Last intervention   20 245
 
Hello,
you can contact the representative from Showroomprivé and send him a private message without forgetting to include your order number.

FOR INFORMATION

THERE ARE SEVERAL SOLUTIONS TO GET A REFUND FOR YOUR PURCHASE:


SOLUTION 1

If the purchase was made via Paypal, request a refund SEE THIS PAGE

SOLUTION 2

If the purchase was made via credit card, you can also get a refund through "chargeback," see these two pages:
PAGE N°1
PAGE N°2

USEFUL LINK IN CASE OF A PROBLEM WITH A SITE LOCATED IN FRANCE:

-CONSUMER MEDIATOR (free)

bazfile
Moderator/Contributor security.
a hello, a response, a thank you are always appreciated.
1
Elo
 
I agree with you. I just bought 2 for 210 euros for Christmas.
A real scam.
1
showroomprive_serviceclients Posted messages 782 Registration date   Status Membre Last intervention  
 
Hello Elo,

I am following up on your message regarding the receipt of your order.

I apologize for this inconvenience.

In order to assist you better and to discuss this in person, please send me your order number.

Ayoub
-1
showroomprive_serviceclients Posted messages 782 Registration date   Status Membre Last intervention  
 
Hello,

I am sincerely sorry to read about your feelings regarding the receipt of your watch.

In order to assist you better and discuss this in person, I invite you to please provide me with your order number.

Ayoub
0
Afrikarnak Posted messages 17653 Registration date   Status Contributeur Last intervention   Ambassadeur 14 517
 
Hello

Another counterfeit? Report it to the DDPP 93..

https://www.economie.gouv.fr/dgccrf/coordonnees-des-DDPP-et-DDCSPP

See you!
0
Kath
 
Hello Eneria,

I can well believe that they are counterfeits, as the straps of the 2 Clueless watches I ordered from Showroomprivee tore after just a few weeks...
0
showroomprive_serviceclients Posted messages 782 Registration date   Status Membre Last intervention  
 
Hello Kath,

I am following up on your message in which you indicate the malfunction of your two watches.

I am very sorry about this situation.

In order to assist you better and discuss it in person, I invite you to send me your order number please.

Looking forward to hearing from you.

Ayoub
0
misti
 
Same, partially shipped package, a watch that doesn't work and missing earbuds, they don't want to refund the missing earbuds without sending them my ID! In my dreams! I don't trust this site at all!!!!! Already had problems with their products!
0
showroomprive_serviceclients Posted messages 782 Registration date   Status Membre Last intervention  
 
Hello Misti,

in your message, you also mentioned that you received a defective watch.

I deeply regret this inconvenience.

In order to assist you better and discuss this in person, I invite you to please send me your order number.

I look forward to your response.

Ayoub
0
SAWI
 
Hello,

Showroomprive is really *********************, I have proof to back it up.

200 euros worth of Lacoste bags purchased and given to my loved ones.

All have manufacturing defects, the bags open by themselves.

Showroomprive asked me to return the products but once received and checked, they noticed the issue and refused to compensate me. I am left with unusable bags on my hands.
**************.
*****Message modified by moderation
please remain factual in your statements, thank you
.
0
showroomprive_serviceclients Posted messages 782 Registration date   Status Membre Last intervention  
 
Hello Sawi,

I am sincerely sorry to hear that your bag has not met your expectations.

I apologize for this inconvenience.

To assist you better and discuss this in person, please send me your order number.

Ayoub
0
SAWI > showroomprive_serviceclients Posted messages 782 Registration date   Status Membre Last intervention  
 
230397382 my order number.
For your information, I have called several times, someone was supposed to call me back and I am still waiting.
0
showroomprive_serviceclients Posted messages 782 Registration date   Status Membre Last intervention   > SAWI
 
Hello Sawi,

I acknowledge receipt of your order number and thank you for it.

I inform you that I have taken your complaint into account and confirm that you will be contacted again in order to follow up on your request.

Ayoub
0