I can't connect to the Kidicom Max app.
Marie
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Xileh Posted messages 19446 Registration date Status Modérateur Last intervention -
Xileh Posted messages 19446 Registration date Status Modérateur Last intervention -
Hello, my daughter received a Kidicom Max phone for Christmas, but I can't connect with the Kinconnect app. I can't validate anything or change the password. It doesn't even recognize my email address. Does anyone have a solution, please?
3 réponses
jeannets
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Hello,
It's not Kiniconnect but KidiConnect... that said, it's not a real smartphone, it doesn't have a SIM card... its communication is done through the home's Wi-Fi...
So to sum up... it must be within Wi-Fi range (about 10 meters from the router) and it must also be connected to the router... so you need to enter the Wi-Fi password successfully...
When it is recognized as "Connected," you will be able to communicate with the WEB.
That said, it doesn't have many positive reviews from customers...
It's not Kiniconnect but KidiConnect... that said, it's not a real smartphone, it doesn't have a SIM card... its communication is done through the home's Wi-Fi...
So to sum up... it must be within Wi-Fi range (about 10 meters from the router) and it must also be connected to the router... so you need to enter the Wi-Fi password successfully...
When it is recognized as "Connected," you will be able to communicate with the WEB.
That said, it doesn't have many positive reviews from customers...
Marie
I'm connected to wifi, I'm at home, thank you very much for your response ;)
