RAM Issues
Libelisa
-
bob -
bob -
Hello, I bought an ACER ASPIRE A317-32-C9SN laptop,
since it is quite slow I wanted to add a RAM stick to boost it a bit knowing that it has 4GB of RAM and can go up to 8GB.
I bought a Crucial CT4G4SFS824A 4GB (DDR4, 2400 MT/s, PC4-19200, Single Rank x8, SODIMM, 260-Pin) Memory.
Problem is, when I place it, the light comes on but it doesn't start.
Did I make a mistake in buying the RAM, and if so (I think I did ^^') which one should I buy?
Thanks in advance and have a good day (or night)!
since it is quite slow I wanted to add a RAM stick to boost it a bit knowing that it has 4GB of RAM and can go up to 8GB.
I bought a Crucial CT4G4SFS824A 4GB (DDR4, 2400 MT/s, PC4-19200, Single Rank x8, SODIMM, 260-Pin) Memory.
Problem is, when I place it, the light comes on but it doesn't start.
Did I make a mistake in buying the RAM, and if so (I think I did ^^') which one should I buy?
Thanks in advance and have a good day (or night)!
12 answers
Yep, this info doesn't match...
Your PC works with 4 GB of RAM and has only one empty slot.
8 GB max
So by deduction, the original RAM would be soldered.
If it's 8 max, we could only add 4 GB
And Crucial indicates 4 GB removable (so for them, a stick that comes out)
So they offer 4 and 8 GB.
If detection brings you to this page?
https://www.crucial.fr/compatible-upgrade-for/acer/aspire-3-a317-32
Yes because your link earlier leads to a page error so I'm not sure what you have.
A reference error and Crucial's comments for this PC?
Possible
I don’t know many other upgrade sites with PC scans, but we should find some and see what they offer.
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Your PC works with 4 GB of RAM and has only one empty slot.
8 GB max
So by deduction, the original RAM would be soldered.
If it's 8 max, we could only add 4 GB
And Crucial indicates 4 GB removable (so for them, a stick that comes out)
So they offer 4 and 8 GB.
If detection brings you to this page?
https://www.crucial.fr/compatible-upgrade-for/acer/aspire-3-a317-32
Yes because your link earlier leads to a page error so I'm not sure what you have.
A reference error and Crucial's comments for this PC?
Possible
I don’t know many other upgrade sites with PC scans, but we should find some and see what they offer.
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Without regular feedback from you... you can always refer to article 22 ;-)
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It doesn't change the fact that what is said
That the crucial site for this PC given the approximations (if the indicated page is correct) nothing makes sense, so it could be wrong data from Crucial and the RAM model indicated is possibly incompatible.
If logical, Crucial shouldn't have indicated 4 GB as removable original and shouldn't have provided 8 GB sticks... it doesn't add up.
We're not quite sure if it's an issue with the new stick or incompatibility.
(By the way, adding 4 or 8, we're not sure about that either, it could be an addition of 8 and the 4 original ones not counted. Anyway for this point...)
We would need other detection sites to cross-reference.
Just to be more sure about the types of compatible sticks
(manufacturer info, found nothing)
That the crucial site for this PC given the approximations (if the indicated page is correct) nothing makes sense, so it could be wrong data from Crucial and the RAM model indicated is possibly incompatible.
If logical, Crucial shouldn't have indicated 4 GB as removable original and shouldn't have provided 8 GB sticks... it doesn't add up.
We're not quite sure if it's an issue with the new stick or incompatibility.
(By the way, adding 4 or 8, we're not sure about that either, it could be an addition of 8 and the 4 original ones not counted. Anyway for this point...)
We would need other detection sites to cross-reference.
Just to be more sure about the types of compatible sticks
(manufacturer info, found nothing)
try a scan here, see what characteristics it gives:
https://www.mrmemory.co.uk/scanner/microsoft-windows
https://www.mrmemory.co.uk/scanner/microsoft-windows
quentin2121
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Good evening,
Go to this site to test and see what RAM model you need!
If you bought yours from Crucial, a return is possible if it's not right.
--
“Take your chance, hold on to your happiness and go towards your risk. By looking at you, they will get used to it.” René Char
Go to this site to test and see what RAM model you need!
If you bought yours from Crucial, a return is possible if it's not right.
--
“Take your chance, hold on to your happiness and go towards your risk. By looking at you, they will get used to it.” René Char
Thank you for your answers, but one of my questions is still there, why when I put the RAM that I bought and that is compatible the PC does not turn on?
Thank you in advance.
Thank you in advance.
either it's the slot or the module that has a problem
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Little update,
I received the new RAM card and surprise... it doesn’t work either. After installing it, the computer starts but stays on a black screen just like with the other one.
So if anyone has figured out why, I'm still interested! ^^'
I received the new RAM card and surprise... it doesn’t work either. After installing it, the computer starts but stays on a black screen just like with the other one.
So if anyone has figured out why, I'm still interested! ^^'
The story of slot hs is possible, but it's an easy "guesswork" idea.
Not the right characteristics, and the problem is that we can't find precise information from the manufacturer or even logical information on the upgrade sites.
What's the reference for this new RAM?
When you installed the first one, was it properly seated? You didn't have to force it, did you?
A silly thing and hesitant, a last resort that's a bit unorthodox... the hunt for images and videos of those who add RAM to this model and trying to see the reference of the RAM they add.
Not the right characteristics, and the problem is that we can't find precise information from the manufacturer or even logical information on the upgrade sites.
What's the reference for this new RAM?
When you installed the first one, was it properly seated? You didn't have to force it, did you?
A silly thing and hesitant, a last resort that's a bit unorthodox... the hunt for images and videos of those who add RAM to this model and trying to see the reference of the RAM they add.
Did you install the SSD? No problem?
For your RAM, you will have to contact Acer's customer service.
https://www.acer.com/ac/fr/FR/content/service-contact
(email, chat or toll-free number, not the other one)
Indicate your exact model and the reference of the two bars to try.
If they deduce a genuine issue, it’s probably a slot problem, it will be under warranty. (who knows)
--
Auto message
Without regular feedback from you... you can always refer to Article 22 ;-)
Mini Facing the volunteers who help you: Respond, Respect, Politeness,...
For your RAM, you will have to contact Acer's customer service.
https://www.acer.com/ac/fr/FR/content/service-contact
(email, chat or toll-free number, not the other one)
Indicate your exact model and the reference of the two bars to try.
If they deduce a genuine issue, it’s probably a slot problem, it will be under warranty. (who knows)
--
Auto message
Without regular feedback from you... you can always refer to Article 22 ;-)
Mini Facing the volunteers who help you: Respond, Respect, Politeness,...
Level management space, store your data on the HDD by moving the libraries
Tutorial:
http://www.chantal11.com/2009/05/deplacer-mes-documents-ou-tout-dossier-personnel-sur-autre-partition-windows-7-8-10/
BE CAREFUL to create each folder that will receive the files BEFORE starting the move.
There are also different options of the same kind directly in Windows 10, but some only move future data, not the old ones, others all user files... not that simple and always the desired effect.
Doing it manually "the old-fashioned way" as in the provided tutorial is not a bad idea and is safe.
Tutorial:
http://www.chantal11.com/2009/05/deplacer-mes-documents-ou-tout-dossier-personnel-sur-autre-partition-windows-7-8-10/
BE CAREFUL to create each folder that will receive the files BEFORE starting the move.
There are also different options of the same kind directly in Windows 10, but some only move future data, not the old ones, others all user files... not that simple and always the desired effect.
Doing it manually "the old-fashioned way" as in the provided tutorial is not a bad idea and is safe.
Just out of curiosity, would it be possible to get the read and write speeds of your SSD?
A HDD is about 100/90 and yours is advertised at 3500/3300
https://www.clubic.com/telecharger-fiche72020-crystaldiskmark.html
A HDD is about 100/90 and yours is advertised at 3500/3300
https://www.clubic.com/telecharger-fiche72020-crystaldiskmark.html
Hello, to make it run smoother, you should rather replace the HDD that's probably inside with an SSD.
generally, there is only one location so it needs to be replaced.
on certain pcs, it is easier or less so depending on where it is located in the pc, but after that, you'll need to reinstall a windows on it
it's better to get help if you're not very familiar with it.
video below
https://www.youtube.com/watch?v=NIMuKA_N76w
on certain pcs, it is easier or less so depending on where it is located in the pc, but after that, you'll need to reinstall a windows on it
it's better to get help if you're not very familiar with it.
video below
https://www.youtube.com/watch?v=NIMuKA_N76w
You can also clone the current hard drive with "Macrium Reflect" for example; it creates a backup to restore on the new SSD from an external drive (USB key, external hard drive). Also, in this case, create the Macrium ISO to launch it at the startup of the new disk. This avoids having to reinstall everything: Windows, programs, documents!
forget about this ram story, which won't bring you much at best, and get an ssd, there you'll see the difference.
The best would be both.
Especially an SSD, but also 8 GB of RAM instead of 4 GB, which remains very light for Windows 10.
It seems I'm not the only one who can't find reliable information, and there's an issue with the RAM stick based on what the upgrade sites provide.
I hope it doesn't malfunction with the M2 slot either :-)
Especially an SSD, but also 8 GB of RAM instead of 4 GB, which remains very light for Windows 10.
It seems I'm not the only one who can't find reliable information, and there's an issue with the RAM stick based on what the upgrade sites provide.
I hope it doesn't malfunction with the M2 slot either :-)
As for me, I would change the disk; a SATA SSD is 5 to 6 times faster than an HDD.
Turn off your pc
remove the RAM stick
unplug the battery
reinsert your RAM stick
plug the battery back in and try.
8GB of RAM is much better
and
he should have understood the SSD from the first time, right?
Moreover, given the model, if you looked it up before advising, there’s a check to do and maybe the possibility of adding an M.2 if the slot is available, rather than replacing the HDD.
Also, note that this model is really basic and will never be a powerhouse.
After that, yes, I will install an M.2 SSD since there is a slot available. But I would like to know why the RAM isn't working; it's still a mystery.
And yes, I know the computer will never be a racehorse, but I would like it to be more pleasant for my wife xD.