Soundtouch 300 soundbar won't turn on anymore Solved

Question

Hello, could you please help me because this morning my SoundTouch 300 soundbar won't turn on at all. I plugged it into another power outlet and changed the batteries in my remote control, but nothing worked. It’s only 2 years old. I look forward to your response. Take care of yourself. Best regards, Mrs. Angélique Guette

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Guette · Accepted Answer

Hello, seeing no solution. We had to resort to Darty's customer service. It cost us €165 for the repair. Kind regards.

Jojolaguitare · Answer

Hello.

It is very often the power supply board. This one is equipped with the standby power supply which, via an optocoupler, (activated by the remote control) triggers the main power supply. Depending on the damaged components, it can either be repaired by replacing them, or the entire board needs to be replaced. The cost of repair on electronic equipment is currently €85 per hour (approximately depending on the regions - in Paris, it exceeds €100). While changing a complete board is relatively quick, the price of the board is quite high. On the other hand, for the components, the after-sales service price is multiplied by 3 to 10 compared to its original price.

See you later. . .

--
"Patience leads to success, haste leads to nothing."

Soundtouch 300 soundbar won't turn on anymore

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