Windows 10 Startup Issue - Blinking White Cursor on Black Screen
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maynemiz
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maynemiz Posted messages 236 Status Membre -
maynemiz Posted messages 236 Status Membre -
Hello,
For the past few days, my computer has been having trouble starting Windows 10. Most of the time it gets stuck on a black screen with a blinking cursor, right after the boot screen. Sometimes it hangs on the Windows logo, without the loading wheel appearing.
The only solution that works every time to start it is to enter the BIOS setup, exit the setup without changing anything, and then it restarts normally (well, almost, because it takes an abnormally long time to boot). ???
Sometimes, Windows also starts when I try to boot from a Windows installation DVD (instead of booting from the DVD).
Here’s what I've already tried:
- I checked that there were no USB keys or external drives connected,
- Windows startup repair (Error: the repair tool could not repair),
- Antivirus scan with a bootable Linux disk,
- Scan with Malwarebytes,
- chkdsk on the SSD that contains Windows
- MBR rebuild with EaseUs Partition Master
Do you have any suggestions before I embark on a Windows reset?
Thank you in advance and have a great day!
Configuration: Windows 10 / Firefox 83.0
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For the past few days, my computer has been having trouble starting Windows 10. Most of the time it gets stuck on a black screen with a blinking cursor, right after the boot screen. Sometimes it hangs on the Windows logo, without the loading wheel appearing.
The only solution that works every time to start it is to enter the BIOS setup, exit the setup without changing anything, and then it restarts normally (well, almost, because it takes an abnormally long time to boot). ???
Sometimes, Windows also starts when I try to boot from a Windows installation DVD (instead of booting from the DVD).
Here’s what I've already tried:
- I checked that there were no USB keys or external drives connected,
- Windows startup repair (Error: the repair tool could not repair),
- Antivirus scan with a bootable Linux disk,
- Scan with Malwarebytes,
- chkdsk on the SSD that contains Windows
- MBR rebuild with EaseUs Partition Master
Do you have any suggestions before I embark on a Windows reset?
Thank you in advance and have a great day!
Configuration: Windows 10 / Firefox 83.0
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4 réponses
Hello
check the disc with "Crystal disc info "
it’s a software that lets the user know the status of their hard drive.
The status should be blue, otherwise it's not a good sign.
click here
You also have "Hard Disk Sentinel " with more detailed results on the number of damaged sectors and the percentage of failure of the HDD/SSD. download it here
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If my answer helped you, click the Thank you button.
check the disc with "Crystal disc info "
it’s a software that lets the user know the status of their hard drive.
The status should be blue, otherwise it's not a good sign.
click here
You also have "Hard Disk Sentinel " with more detailed results on the number of damaged sectors and the percentage of failure of the HDD/SSD. download it here
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If my answer helped you, click the Thank you button.
Indeed, the HD Sentinel analysis confirms that the secondary disk is really not doing well. I will replace it tomorrow.
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Thank you! When disconnecting the secondary drive, Windows starts normally and quickly. I don't think Windows was improperly installed on the main SSD, but since Windows checks the status of all disks at startup, the problem definitely came from the secondary HDD.
The same problem described here:
https://answers.microsoft.com/fr-fr/windows/forum/all/hdd-secondaire-emp%C3%AAche-boot-windows-10/a18f5baa-39f8-4481-87d8-9033c25b4c03
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The same problem described here:
https://answers.microsoft.com/fr-fr/windows/forum/all/hdd-secondaire-emp%C3%AAche-boot-windows-10/a18f5baa-39f8-4481-87d8-9033c25b4c03
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However, the secondary HDD (which only contains data) should have been replaced a long time ago (which I still haven't done, as it doesn't hold anything crucial). CrystalDisk has been indicating for a long time that it needed to be replaced (yellow sticker: caution), but since the last run of CrystalDiskInfo, this secondary disk shows "unknown." But that's another issue, right? It has nothing to do with Windows booting?
I will also try Hard Disk Sentinel, as you suggested.
Maybe not, because if the Windows installation on the SSD was done incorrectly, it's possible that some boot system files are on the HDD
To find out, disconnect the HDD and see if the SSD starts up by itself.