View original (French)

Error No. 5174

calliewilliams Posted messages 40 Status Member -  
bazfile Posted messages 58529 Registration date   Status Moderator Last intervention   -


Hello,
With Office 365 (Word, PowerPoint, etc.), a message appears every time I open a Word document, here it is:

"Error number 5174
Description: Sorry … We couldn't find your file. Maybe you moved, renamed, or deleted it?"

Yet, when I click OK, I can access my file normally; but it’s just extremely annoying to have this message every time I open a document or create a new Word file.

Thank you in advance and have a nice day;)

2 answers

  1.
    bazfile Posted messages 58529 Registration date   Status Moderator Last intervention   20 283
     
    Hello,
    Test your hard drive with CrystalDiskInfo use the following color codes to interpret the results, click on the image to enlarge it:

    If your drive is OK

    Repair Office https://support.microsoft.com/fr-fr/office/r%c3%a9parer-des-programmes-office-7821d4b6-7c1d-4205-aa0e-a6b40c5bb88b?ui=fr-fr&rs=fr-fr&ad=fr solution 1 paragraph Repair Office from the Control Panel

    bazfile
    Moderator/Security Contributor.
    a hello, a response, a thank you are always appreciated.
    0
  2. calliewilliams Posted messages 40 Status Member 10
     
    Hello,
    First of all, thank you very much^^
    But unfortunately, I just followed the protocol, and Office indicates that it is "repaired", yet the same message still appears…
    0
    1. bazfile Posted messages 58529 Registration date   Status Moderator Last intervention   20 283
       
      I modified my first message test your hard drive.
      0