"Unable to access Adobe servers"
d.graphisme
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AnakinSkypapou Posted messages 1 Status Member -
AnakinSkypapou Posted messages 1 Status Member -
Hello,
It has been a month since my Creative Cloud displays this message: "Unable to access Adobe servers, please check your firewall settings, make sure the date and time settings on your computer are correct, and then try again." However, I have checked these settings (firewall and date and time), and everything seems correct. My internet connection is working, my computer (MacBook Pro) is up to date... I can still use the software from the Adobe suite, but since Creative Cloud does not launch, I can no longer update them or, for example, access Adobe Fonts.
I have gone through all the different help procedures on the Adobe website, but nothing works. I ended up creating a new administrator account, and to my surprise, everything works. Until I go back and the same problem occurs, "unable to access Adobe servers"…
I also tried to "repair" the Creative Cloud software by uninstalling it, but to no avail. I don't know what to do anymore, and I am starting to feel lost when I checked the Adobe certificates in Keychain Access and approved them without it making any difference.
It has been a month since my Creative Cloud displays this message: "Unable to access Adobe servers, please check your firewall settings, make sure the date and time settings on your computer are correct, and then try again." However, I have checked these settings (firewall and date and time), and everything seems correct. My internet connection is working, my computer (MacBook Pro) is up to date... I can still use the software from the Adobe suite, but since Creative Cloud does not launch, I can no longer update them or, for example, access Adobe Fonts.
I have gone through all the different help procedures on the Adobe website, but nothing works. I ended up creating a new administrator account, and to my surprise, everything works. Until I go back and the same problem occurs, "unable to access Adobe servers"…
I also tried to "repair" the Creative Cloud software by uninstalling it, but to no avail. I don't know what to do anymore, and I am starting to feel lost when I checked the Adobe certificates in Keychain Access and approved them without it making any difference.