Windows update error
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mamycolette69
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mamycolette69 Posted messages 68 Registration date Status Membre Last intervention -
mamycolette69 Posted messages 68 Registration date Status Membre Last intervention -
Hello,
For the past few days, I’ve been trying to update Windows 10 using Windows Update, but each time I get the following message: error encountered - we could not connect to the update service... we will try again later...
How can I easily resolve this issue? Is it necessary to repair Windows Update?
--
Thank you in advance for your responses. Best regards.
For the past few days, I’ve been trying to update Windows 10 using Windows Update, but each time I get the following message: error encountered - we could not connect to the update service... we will try again later...
How can I easily resolve this issue? Is it necessary to repair Windows Update?
--
Thank you in advance for your responses. Best regards.
4 réponses
Hello,
What update? Which KB?
Because the latest ones are quite buggy.
Otherwise:
Follow all the steps in this tutorial in order: How to Repair or Reset Windows Update.
A video is provided at the end with details if needed.
1) You can run a SFC scan and repair
In the Windows search, type command prompt
On the result, right-click then run as administrator.
In the black command prompt window, type sfc /scannow in the window.
See this image: https://www.malekal.com/wp-content/uploads/ouvrir-invite-commandes-administrateur-Windows10.gif
It should tell you that the protection has detected damaged items that need to be corrected after a restart. At that moment, restart.
Then, run a DISM Repair
Still in the command prompt window, run these two commands successively.
DISM /Online /Cleanup-image /Scanhealth
DISM /Online /Cleanup-image /Restorehealth
(be careful, there is a space before each command starting with / /Online /Cleanup-image etc)
Make sure that the scan and repair reach the end without any errors appearing.
Restart the computer.
Try to install the updates again, if it continues to crash, move on to the next step.
2) Repair Windows Update with Windows Repair as indicated in the second part of this page: https://www.malekal.com/reparer-windows-update/
3) If nothing works, you will need to repair Windows 10: how to repair Windows 10 without data loss.
--
Please press any key to continue the disinfection...
What update? Which KB?
Because the latest ones are quite buggy.
Otherwise:
Follow all the steps in this tutorial in order: How to Repair or Reset Windows Update.
A video is provided at the end with details if needed.
1) You can run a SFC scan and repair
In the Windows search, type command prompt
On the result, right-click then run as administrator.
In the black command prompt window, type sfc /scannow in the window.
See this image: https://www.malekal.com/wp-content/uploads/ouvrir-invite-commandes-administrateur-Windows10.gif
It should tell you that the protection has detected damaged items that need to be corrected after a restart. At that moment, restart.
Then, run a DISM Repair
Still in the command prompt window, run these two commands successively.
DISM /Online /Cleanup-image /Scanhealth
DISM /Online /Cleanup-image /Restorehealth
(be careful, there is a space before each command starting with / /Online /Cleanup-image etc)
Make sure that the scan and repair reach the end without any errors appearing.
Restart the computer.
Try to install the updates again, if it continues to crash, move on to the next step.
2) Repair Windows Update with Windows Repair as indicated in the second part of this page: https://www.malekal.com/reparer-windows-update/
3) If nothing works, you will need to repair Windows 10: how to repair Windows 10 without data loss.
--
Please press any key to continue the disinfection...
