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Connecting the box to NOOS socket

Marcoz28 Posted messages 6 Status Member -  
jee pee Posted messages 31872 Registration date   Status Moderator Last intervention   -
Hello, how do I connect the RJ11 cable from the Delta pop Box to my old Numericable NOOS socket?

Thank you for your help.

2 answers

  1.
    jee pee Posted messages 31872 Registration date   Status Moderator Last intervention   9 977
     
    Hello,

    If the Numericable box is connected to a coaxial TV socket, it is impossible to connect a Freebox ADSL there.

    The Freebox must be connected to a socket where the telephone line arrives.

    Best regards
    --
            a stranger is a friend we haven't met yet.
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  2. Marcoz28 Posted messages 6 Status Member
     
    Thank you for your reply, but there are still 2 problems when I connect my SFR Box and it has always worked. So what is the difference?

    Best regards
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    1. jee pee Posted messages 31872 Registration date   Status Moderator Last intervention   9 977
       
      If it was indeed a coaxial TV connection, Numéricable/SFR is the only operator that had this type of connection and this type of network. All the others use telephone lines for ADSL, or now through a fiber optic connection.
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    2. Marcoz28 Posted messages 6 Status Member > jee pee Posted messages 31872 Registration date   Status Moderator Last intervention  
       
      Thank you very much, I finally understand why no one has been able to clarify this anomaly for me, which has become clear thanks to you.

      So do you think I should return my Free ADSL box or call a technician to install a suitable socket for this Freebox? Thank you for your reply.

      Best regards
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    3. jee pee Posted messages 31872 Registration date   Status Moderator Last intervention   9 977 > Marcoz28 Posted messages 6 Status Member
       
      What do you have exactly, a free ADSL or fiber subscription?

      If it's ADSL, a telephone line is required. Either it exists, or it needs to be installed (Free has to make a request to the operator Orange). When signing up, shouldn’t Free have looked into this???

      If it’s fiber, your home, street, and municipality need to be connected to fiber, and a technician will come to install the optical terminal at your place.
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    4. Marcoz28 Posted messages 6 Status Member > jee pee Posted messages 31872 Registration date   Status Moderator Last intervention  
       
      I have a Free ADSL subscription and indeed they didn't ask me the question! As you can see, I'm not an expert when it comes to connections and it worked with SFR and Orange before, so I didn't think to ask.

      Thank you for your help and I will deal with Free to have them install a way to connect this Box.

      Best regards.
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    5. jee pee Posted messages 31872 Registration date   Status Moderator Last intervention   9 977 > Marcoz28 Posted messages 6 Status Member
       
      Why orange? If there was an Orange box, there must be a phone line connection.
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